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Tour Coordinator

Job No: 100576
Location: North Brisbane, QLD

Are you looking for a career, not just a job?

Are you passionate about group travel and would jump at the chance to work with a great crew of like-minded people?

Student Horizons is more than just an organisation... it's a vibrant hub of intelligent, enthusiastic go-getters who are looking for a new Tour Coordinator to join the family!


A little bit about your new employer

Student Horizons is an Australian and New Zealand educational travel organisation that facilitates the travel of school group tours for secondary students. They provide educational, music, and sports trips and are passionate about broadening the minds of young people through international travel.

Student Horizons works with a variety of well-established private and public schools.

To learn more about Student Horizons, click here.

About your new role...

As a Tour Coordinator with Student Horizons, you will work within the busy operations department coordinating all the logistics and bookings for school group tours - everything from booking flights and accommodation, to on the ground transport, meals and activities. You will also act as the key point of contact for your client (ie School Teachers), communicating all critical dates and timeframes, from the time they have signed up for a tour, to the time they return. 

The tours themselves are predominantly during school holiday periods and each Tour Coordinator (you will be one of a team of 5), can have anywhere up to 15 groups to coordinate over 2 years of departures. Tours have a sporting, educational or music  focus, and go all over the world, including the USA, Japan, Europe and South Africa.

This is a full-time role based in inner-city, Brisbane. Tour Coordinators are not expected to travel with the tours, however if you are performing well and have an interest in joining the tours, Student Horizons will give you the opportunity to travel. In addition, the organisation loves to match employees with tours that suit their individual interests and skills so, for example, if you have a passion for Rugby then there is a good chance you will specialise in the sporting tours!

About You

Behavioural fit and a great attitude are going to be the determining factors of your success in this role. No particular experience or qualifications are required, however previous experience with the travel industry, group tours or educational travel, will be highly regarded. You will also have a real passion for travel, a good general knowledge of the world, and a dedication to ensuring that students have safe and unforgettable experiences.

This is a highly operational and logistically focused role, requiring you to juggle multiple deadlines, tours and stakeholders at any given time. You MUST be extremely organised and have a high attention to detail to ensure nothing falls through the cracks. You will be adept at negotiating with suppliers to ensure the best and safest service offering at the most competitive price, and you will have a customer service focus, ensuring you are in constant communication with your clients to keep them up-to-date with booking confirmations and tour details.  

About the Benefits

If you are looking for a chance to kick start your career in the travel industry look no further! This is a hugely exciting opportunity to work with a vibrant team of travel enthusiasts that gives you huge learning and career opportunities!

Student Horizons is offering the successful candidate a base salary of $45,000 (negotiable depending on skills and experience) plus super. You will undergo a two week induction on commencement and full training on internal processes and systems. 

You will have the opportunity to coordinate tours based on your individual passions in the sporting, music or educational spaces and high performers also have the opportunity to attend tours located all over the world!

And if that isn't enough, you will also have the opportunity to join the team on their legendary Christmas parties – last year the crew had a blast in beautiful Fiji!! 

So what are you waiting for?! This opportunity won't last long - if you are passionate about travel and think you have what it takes to join our team - Apply Now!

Application Form

Apply now for this role by completing the first round interview questions below in your own words, and clicking the 'Next' button at the bottom of the page.

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