Retail Operations Manager
Job No:
105385
Location:
Port Moresby
- Are you an experienced Store Manager looking to take the next step in your career?
- Take on this challenging and rewarding role with one of PNG's market leading companies!
- Highly attractive net monthly salary in AUD, commensurate with your skills and experience!
- Enjoy fully covered medical, accommodation and utilities, phone, laptop, work vehicle, and a yearly performance bonus
- Relocation assistance on offer for the successful applicant, making this an excellent opportunity for candidates around Australia!
About the Organisation
Fone Haus, a subsidiary company of the highly successful Nambawan Trophy Limited (NWTL) group of companies, is Papua New Guinea's leading mobile phone and accessories retailer, with 15 stores across PNG, including flagship stores in Port Moresby and Lae for Digicel, the number one network operator in PNG. Fone Haus provides specialist service across all leading brands, including overseas use of products.
With a diverse company culture and a strong focus on continuous improvement as a market leader, Fone Haus is committed to the development of its people and processes, with significant future growth and international expansion planned for the coming years.
About the Opportunity
Due to this ongoing growth and expansion, Fone Haus now has an exciting opportunity for a committed and driven Retail Operations Manager to join the Port Moresby team on a full-time, 3-year contract basis, with renewal likely for the right candidate.
Reporting to the NWTL Board of Directors and the Fone Haus General Manager, you will primarily be responsible for the overall management of all retail locations and staff activities in order to achieve income and profit targets.
Your day to day duties will include, but not be limited to:
- Effectively recruiting, inducting, training, managing, leading and developing Retail Store Managers, Supervisors and Sales Staff to agreed procedures and standards;
- Providing inspiration, support and development opportunities for staff to grow their skills and sales achievements;
- Maintaining effective communications with all stakeholders, from staff to middle management to the General Manager and Board of Directors;
- Growing and developing a customer-focused commercial operation including new retail locations to maximise available assets, planning 3 to 6 months in advance;
- Ensuring all retail locations are efficiently and effectively managed, including regular visits and compliance monitoring across policy, procedure and standards; and
- Developing, implementing, reviewing and monitoring the retail operating plan and adherence to budget, including analysis of sales reports, inventory costs, operational expenses and inventory loss.
About You
To be considered for this role you must have demonstrated retail and people management skills with significant proven leadership experience in retail operations.
You will need excellent interpersonal and intercultural communication skills, with the confidence and adaptability to professionally present to the Board of Directors and General Manager in one moment and train and develop local staff.
Your collaborative, patient and outcome focused leadership style will be crucial to your success, as will your ability to understand the financial aspects of the business including budgeting, forecasting, cash management and operating budgets.
The ideal candidate will be self-motivated, disciplined and process centred, with the capability to work autonomously with minimal supervision in developing business processes to achieve organisational goals.
About the Benefits
In return for your hard work and dedication, you will be rewarded with a highly attractive net monthly salary in AUD, commensurate with your skills and experience!
Fone Haus will also support the successful candidate by providing full medical coverage, furnished accommodation with all utilities included and 'tools of the trade' benefits including laptop, phone and work vehicle.
You will also enjoy a yearly performance incentive bonus alongside annual flights back to your home base. Fone Haus is committed to the ongoing professional development of its people, with meaningful leadership and training opportunities on offer.
This is an exceptional opportunity to further your career in a beautiful location with a quickly growing and diverse international market leader - Apply Now!