Customer Services / Admin Officer
Job No:
109634
Location:
Tullamarine
- Are you looking for the next step in your career with a well-established and growing transport and freight company?
- Exciting opportunity for a friendly and personable individual to showcase their customer service and admin skills!
- Attractive remuneration plus super, free parking, full training and career progression opportunities!
About your new role
The Kwickaz Group has an exciting opportunity for a Customer Service/Administration Officer to join their team in the Tullamarine office working Monday to Friday 10:00 am - 6:00 pm.
In this role, your main responsibilities may include, but will not be limited to:
- Following up on, tracking and monitoring consignments;
- Updating customers as required;
- Liaising with customers and carriers to book freight;
- Providing support and assistance to other team members as required;
- Establishing, maintaining and strengthening relationships with clients; and
- Assisting with uploading and matching invoices.
What you'll bring to the role
To be considered you will have a positive attitude, an eagerness to develop your skill set and the ability to quickly learn new systems. Candidates with a transport background will have an advantage.
Due to the nature of the role, you will need first-class communication skills, both interpersonally and written as well as a strong level of computer literacy.
You must be extremely well organised, able to juggle competing tasks efficiently and have exceptionally high attention to detail.
In addition, your thorough understanding of how to deliver exceptional customer service will ensure you are able to develop and maintain relationships with clients successfully.
The Perks
You will be joining a welcoming and friendly team of transport minded professionals committed to offering solutions to freight problems.
On offer is a highly competitive remuneration (commensurate with skills and experience) PLUS super, free parking and full training and support.
This is an exciting opportunity for a motivated self-starter who is excited and eager to be able to develop their skill set and have access to ongoing opportunities to advance within the company.
About Kwickaz
The Kwickaz Group offers a cost-effective and accountable service to companies requiring freight to be moved around Melbourne. Offering air, sea, international and local courier services, and storage facilities, Kwickaz really is a 'one-stop-shop' when it comes to freight for their clients.
Above all else, Kwickaz is and continues to be committed to clients and their individual needs. They understand that not everyone's freight requirements are the same and by delivering exceptional customer service they are able to develop long-term relationships of mutual benefits.
Their vision is not to necessarily be the biggest but more importantly, a desire to be the most admired group of freight professionals in the industry. They strive to achieve this by growing their team and delivering innovative solutions which continue to exceed their client’s expectations.
If you are excited by opportunities for professional development and career progression with a fantastic organisation - Apply Now!