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Hire Coordinator

Job No: 109765
Location: Clayton

  • Join the team at Macfarlane Generators - the big name in the Generator game!
  • Excellent opportunity for someone with previous hire company experience or an electrical/mechanical trades background
  • Highly competitive salary circa $65,000 + super and uniform
  • Newly refurbished office space

About Macfarlane Generators

After more than 70 years in the business, Macfarlane Generators is the big name in the generator game.

Established in 1949, Macfarlane Generators today specialises in the supply, installation and servicing of new used and refurbished generator sets for industrial, commercial, domestic and recreational applications.

The Melbourne based national operation offers a comprehensive range of Power Generation, Power Proving and Power Testing equipment with the latest technology for Sale or Hire, long or short term.

Macfarlane Generators helps its clients pick the right power generator to suit all of their power generation needs.

About the Opportunity

Macfarlane Generators now has a rarely available opportunity for a Hire Coordinator to join their Branch Hire Department based in Clayton South.

You will be primarily responsible for managing and operating the Hire Desk as efficiently as possible in order to promote and develop the company's overall sales and service business. You will be the primary point of contact for incoming customer enquiries in the Hire Department both face-to-face and over the phone, answering enquiries and providing quotes as quickly as possible to ensure customer loyalty and satisfaction.

More specifically, your duties will include:

  • Generating all Hire Quotations, ensuring they are numbered and filed correctly and easily accessible for future reference;
  • Answering customer enquiries regarding power generator and electrical control and accessories equipment associated with the industry;
  • Recording any defects or issues with hire equipment on return from hire, including advising service staff of the problem;
  • Ensure all paper work is completed and submitted correctly; and
  • Maintaining the cleanliness of the Hire Reception Room/Counter and surrounding area.

What MacFarlane needs from you

  • An Electrical or Mechanical Trades background and/or previous hire company experience;
  • Good computer skills in order to do quotations, costings, bookings, etc.;
  • Customer service experience, strong communication skills and a willingness to assist customers, workshop and service staff; and
  • Common sense, self-motivation and the ability to work autonomously.

Preferably, Macfarlane Generators is looking for a mature individual who resides a reasonable distance from the Clayton South branch.

Macfarlane Generators enforces a no smoking, no alcohol and no drugs work environment.

What you'll receive in return

Macfarlane Generators has a good reputation for looking after its employees. The organisation offers first class training, ongoing support from a team of long-term and experienced staff, and great job security and stability. 

You will enjoy a highly competitive remuneration circa $65,000 plus super and uniform and will also enjoy working in a newly refurbished office space. 

Join the big name in Generators, with this customer-focused opportunity - Apply Now!

Application Form

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