Director of Operations
Job No:
111511
Location:
Burnaby, BC
- Great opportunity for an effective leader to make a difference in a challenging role
- Enjoy a competitive remuneration package and great benefits
- Take the next step in your career with a respected, collaborative organization
About the Organization
Originally established as an Audio House in 1996, Briere Production Group (BPG) has since evolved into a full production company which offers the latest technology in audio, lighting, video and mobile staging for concerts, corporate events, festivals, sales and installationS and are to this day are one of the most experienced and largest production houses for d&b.
BPG aspires to be a leader in the Pacific North West for entertainment and customer service. BPG became the first company to offer d&b audiotechnik J Series in the Pacific Northwest and are to this day are one of the most experienced and largest production houses for d&b audiotechnik while serving clients all across North America.
About the Opportunity
Briere Production Group is seeking a Director of Operations to join their team in Burnaby, BC.
Reporting to the President, this position is responsible for overseeing and setting standards for the equipment preparation process through the company rental system, L&D (loss and damage), storage, maintenance, receiving and timely dispatch of all equipment.
In addition, this position oversees and sets standards for scheduling and managing warehouse staff, liaising with Account Reps to forecast equipment shortages and managing transportation, shipping and receiving logistics.
The primary responsibilities of this role include, but are not limited to:
- Protecting Margins on products and finding ways to control costs with the management team and vendors.
- Leading a team of Department Managers responsible for processing, servicing and ordering of jobs.
- Ensuring customer service is a high priority; creating systems to prevent poor service.
- Proactively pursuing problems and seeking to resolve them.
- Ensuring reporting is accurate and all production targets & goals are met.
- Overseeing the coordination and scheduling of work assignments to all staff.
- Forecasting labour to meet shipping deadlines.
- Hiring, training, coaching and scheduling warehouse personnel.
- Documenting and delivering disciplinary actions to all reports.
- Ensuring procedures are in place to forecast/resolve equipment shortages in Rental Point for Account Reps.
- Overseeing arrangement equipment sub-rentals with Account Reps for shortages.
- Ensuring procedures in place to maintain warehouse inventory, its whereabouts and conditions.
- Establishing standards and procedures related to shipping & receiving.
- Maintaining accurate vendor records, following Purchase Ordering Systems.
- Overseeing arrangement of equipment sub-rentals with Account Reps for shortages.
In order to qualify for this role, you will have 3-5 years of experience in operations/project management and a relevant post-secondary degree. Past experience in the entertainment industry is not required but is certainly an asset.
Please note that candidates with an equivalent combination of education and experience will still be considered.
Our ideal candidate will also possess the following:
- Ability to self-manage and organize priorities
- Ability to lead, train and motivate employees.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Outstanding HR skills
- Sales skills & negotiation skills (ability to do presentations and close individuals on partnership opportunities).
- Computer skills- PowerPoint, Excel, Outlook, Word.
- Ability to multi-task with frequent interruptions.
- Ability to make decisions quickly, manage simultaneous activities and work with many contributors across internal groups.
Along with excellent leadership qualities, you will possess outstanding skills in team building, meeting management, facilitation, conflict resolution and organizational/employee development.
About the Benefits
The successful candidate will be rewarded with an industry competitive salary.
In addition, BPG employees enjoy a wide range of excellent benefits, including:
- Extended health & dental
- Employee bonus program
- 2 weeks vacation
- Technical training (as required)
- A flexible, collaborative work environment
If you think this sounds like you, don't miss out on this amazing opportunity to challenge yourself and lead a team of hardworking, dedicated professionals - Apply today!