Customer Service Officer (Discovery Centre)

Job No: 112654
Location: Wiluna

  • Fantastic customer service opportunity interacting with tourists and visitors to the area!
  • Excellent remuneration package circa $70,000 - $75,000! (Includes base salary, superannuation, utilities allowance, airfare allowance and free rent!)

About the Opportunity

The Shire of Wiluna now has an exciting opportunity for a Customer Service Officer to join their team in Wiluna, WA. This is a full-time role, offered on a 3-year contract basis.

Reporting to the Manager of Community Services (MCS), in this front of house role, your primary responsibility will be to ensure that visitors to the Canning-Gunbarrel Discovery Centre are provided with a highly satisfying, engaging and memorable experience. This will be achieved by:

  • Providing a high level of customer service to tourists and visitors to the Centre;
  • Providing advice based on knowledge of the local area;
  • Supporting community events and activities;
  • Assisting with the installation and decommission of displays;
  • Basic cash receipting duties; and
  • Assisting and supporting the MCS as required;

To view the Information Pack, please click here.

About You

To be considered, you will have demonstrated experience working in a customer-focused, front of house role, possibly from within retail, hospitality or tourism. If you love working with people and have a 'can-do' attitude this could be the opportunity for you. Suitable candidates will work well autonomously and in a team environment and have the ability to follow directions and meet deadlines. 

Although not essential, any experience in Indigenous art and culture or working in a remote area will be highly regarded.

A 'C' class driver's license, Police Clearance and Medical Clearance are all essential to being considered.

Please note: Candidates must have the right to live and work in Australia, and provide evidence of this.

About the Benefits

This is a fantastic opportunity for an individual who wants to enhance their career within a stable local council. If you are looking for a change of lifestyle, a new adventure, or the opportunity to grow your career, this is the role for you!

The successful candidate will be rewarded with a highly attractive remuneration package circa $70,000 - $75,000. This is made up of a base salary circa $50,000, plus 14.5% super, utilities allowance, airfare allowance and rent-free accommodation. 

This is therefore a wonderful opportunity for interstate candidates wanting to apply!

Working closely with the Manager of Community Services, you will have access to a wealth of knowledge and experience, ensuring you thrive in this role. Council also encourages ongoing training and professional development opportunities for all employees. 

If you enjoy interacting with people and providing a high level of customer service while doing so - Apply Now!

About Shire of Wiluna

The Shire of Wiluna is a district comprising 182,156 square kilometres of predominantly desert and pastoral country which is situated deep in the beautiful but rugged the Murchison goldfields subregion of the boom state of Western Australia. As one of the more isolated local governments in the State, the Shire faces unique challenges and opportunities. 

The Shire administration is based in the township of Wiluna, which is situated on the Goldfields Highway about 833kms from Perth. There are regular public transport flights from Perth three days per week and a direct sealed road link to Kalgoorlie which is 533kms away. Wiluna sits on the edge of the Western Desert and has a population of around 200 people, predominantly of Aboriginal descent. Although Wiluna is undeniably small and remote, it is a very liveable town offering good lifestyle opportunities and all the necessary local infrastructure, including a general store and post office, a primary school, a police station and a medical centre. 


Please note: Applications will close at 4pm WA time, on Friday 28 June 2019.

Candidates must read the information pack before applying. Please click here to download the information pack.

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