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Village Manager (Retirement Living)

Job No: 116979
Location: Toowoomba

  • Independent living retirement village in picturesque Toowoomba!
  • Award-winning, premier retirement living group!
  • Attractive remuneration circa $100,000 + super negotiable with experience!
  • Annual bonus to further increase your take home pay!

About the Organisation

The Village Retirement Group is an award-winning, family-owned-and-operated business dedicated to designing and managing quality retirement villages for those aged over 65 in Brisbane and in Queensland. A Village Retirement Group village is characterised by a combination of superb accommodation and social facilities, which provide a wonderful lifestyle and community atmosphere for residents.

The Village Toowoomba commenced operations with its first stage in 2002 and since then has been redefining retirement living in Toowoomba and the Darling Downs region. Located just 3.5 kms from Toowoomba’s CBD, The Village’s architect-designed two and three bedroom villas feature spacious living and recreational areas, inspired by the simple pleasures of neighbourly interaction and the need for security and individual privacy.

 For more information about this organisation, please click here

About the Opportunity

Currently a community of more than 320 residents and 257 homes, the Village Retirement Group is now seeking to employ a passionate Village Manager to guide a small dedicated team in this well established village. 

This is a full-time, permanent position and is considered a key role in the on-going success of the Village. Hours are Monday to Friday, however there is the expectation that you be available for after hours calls. 

Reporting to the Managing Director, the Village Manager is responsible for the overall strategic and operational management and the delivery of services to the residents.  You will ensure the needs and expectations of the residents are appropriately met and the administrative functions of the Village are maintained within agreed budgets. 

Some of your key responsibilities will include:

  • With the support of an Admin person and Receptionist, taking responsibility for ensuring the operational efficiency of the Village, a high level of customer satisfaction and delivering all operational requirements; 
  • Managing the Village's operation budget of $1.3 million pa, ensuring the Village is successful, achieving or exceeding all budgets and financial targets;
  • Working cooperatively with the Managing Director and the Corporate Support Team to implement company strategies for the Village; and
  • Effectively using a consultative approach in managing relationships with residents while retaining an appropriate focus on the business objectives.

To view the full position description, please click here.

About You

To be considered for this role, you will have significant experience in a managerial or supervisory role and ideally will come from a health, hospitality, retail or similar background. 

The successful candidate will be;

  • Strategically minded with a strong business acumen with demonstrated experience setting and managing budgets;
  • A proven leader, with demonstrated experience managing and growing a team in a corporate or similar environment, whilst ensuring their continued development;
  • Confident and articulate with strong communication skills, great attention to detail, and an energetic and enthusiastic approach to your work;
  • Able to passionately balance day-to-day administrative tasks and client liaison; and 
  • Empathetic to the needs of residents, and possess a genuine interest in the provision and development of retirement living services.

Candidates with knowledge of Retirement Villages ACT 1999 will be highly regarded. 

Prior to commencement, the successful candidate will hold (or willing to obtain) the following:

  • A current First Aid Certificate with CPR; and
  • A current National Criminal History Record Check. 

About the Benefits

This is a fantastic opportunity for someone with a passion for retirement living to take their career to the next level! 

For your hard work and dedication you'll be rewarded with a competitive remuneration package circa $100,000 + super, negotiable according to skills and experience. You will also have the potential to earn up to an additional bonus per annum for achieving KPI's.

An excellent location with public transport at the gate are available or perhaps you are looking for a tree change away from busing city life!

This opportunity won't last long - if you have a passion for retirement living and a desire to take your management career to the next level - apply now!


Please note: Only applications submitted via this website will be accepted by the Toowoomba Village

Application Form

Apply now for this role by completing the first round interview questions below in your own words, and clicking the 'Next' button at the bottom of the page.

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