Need Assistance?

Chief Operating Officer (Female Identified)

Job No: 117064
Location: Richmond and Dandenong

  • Exciting opportunity for a Chief Operating Officer to join a NFP making a difference in the lives of women and children!
  • Competitive salary package negotiable with skills and experience!
  • Fantastic additional benefits including, 5 weeks annual leave and generous salary packaging options!
  • inTouch has an Equal Opportunity Exemption and for this reason requests applications from women only!

About the Organisation 

Celebrating 35 years, inTouch Multicultural Centre Against Family Violence (inTouch) offers services and programs across the family violence continuum, from prevention and early intervention, to crisis intervention, post crisis support and recovery.

They are committed to changing lives and changing communities for the better. They strive to create a world where culturally diverse women and children live free of violence and, since 1984, have helped over 18,000 women experiencing family violence, 60% with children.

For more information about this organisation, please click here.

About the Opportunity

inTouch now has an unique opportunity for a driven Chief Operating Officer to join their innovative organisation on a full-time basis in Richmond, VIC. This is an exciting role in which you have the opportunity to shape the role and make it your own; bring your financial and technical skills to support the organisation and cultivate growth. 

Reporting directly to the Chief Executive Officer, you will be responsible for operational excellence - overseeing the day-to-day administrative and operational functions, the development of inTouch's financial management strategy, streamlining processes and contribute to the development of the organisation's strategic goals. 

Some of your key responsibilities will include (but not be limited to):

  • Planning, coordinating and executing the annual budget process;
  • Improving administrative and operational accounting services including grant payment processing, payroll, accounts payable and purchasing;
  • Leading highly skilled staff using a supportive and collaborative approach;
  • Establishing and overseeing an organisational development program that fosters an environment collaboration and continuous learning;
  • Building a safe work environment and compliance with inTouch policies and legislation; and
  • Promoting a culture of high performance and continuous improvement that values learning.

Please note: the successful candidate will be required to work from inTouch’s Dandenong office on occasion

For more information, please view the full Position Description here

For further information about the role, please email Meenakshi Mehra at

About You

To be considered for this position, you will be a fully qualified CPA or have extensive financial accumen and you will have significant experience in a senior management role.

The successful candidate will have experience working with financial and accounting regulations specific to the not for profit sector. Ideally, you will have experience as a senior employee or board member of a not-for-profit organisation. 

You will have excellent judgment and a creative approach to problem solving with skills in negotiation and conflict resolution processes.Candidates that have experience working in a multicultural setting and are bilingual will be highly regarded. 

You will be adaptable and able able to work autonomously on a variety of tasks and projects, effectively managing competing deadlines whilst staying flexible enough to deal with urgent situations as required. 

In addition to the above, you will also need to be a friendly and personable individual with highly developed communication skills. You will be able to develop and maintain effective relationships with key stakeholders and have demonstrated analytical and conceptual skills. 

Prior to commencement, the successful candidates will hold (or willing to obtain) the following:

  • A current Victorian Driver's License;
  • A current Working With Children's' Check; and
  • A current National Criminal History Record Check. 

Please note: Under the Equal Opportunity Act (H143/2018) inTouch have an exemption and for this reason are accepting female applicants only. 

About the Benefits

inTouch is a diverse and multicultural organisation that prides itself on providing services to those affected with family violence in the migrant and refugee community.

You will be part of a team that is passionate about what they do and the people they help in the community. inTouch is a feminist organisation and aligns their workplace with the values and ideals that come with that.

This is an organisation that believes in the balance between work and home priorities by providing the opportunity for flexibility in your role.

For all your hard work and dedication, you will receive a competitive remuneration plus super, as well as additional benefits.

Benefits include:

  • Salary packaging to reduce your tax and increase your take-home pay;
  • Meals and entertainment benefit;
  • Leadership development;
  • Ongoing training and development through a culture of learning;
  • Recognition programs; and
  • Staff wellness initiatives.

Applications close 5pm AEDST 20th November 2019

If you are an experienced professional who is looking for a rewarding career and the opportunity to finish each day knowing that you have helped to improve the community, this could be the perfect role for you - ApplyNow!

Application Form

Apply now for this role by completing the first round interview questions below in your own words, and clicking the 'Next' button at the bottom of the page.

By applying for this position you are giving consent to Employment Office and/or the employer advertising the role to contact you about the application and other communications relating to your job search. You can opt out of these communications at any stage.

Our full privacy policy can be found here.


Do NOT copy and paste your resume! You may find it helpful to review our useful Hints and Tips before applying.

Personal Details * Required field