Support Planners (Aged Care)

Job No: 120642
Location: Lismore

  • Are you experienced in aged care and looking to advance your career with a passionate, growing organisation?
  • Four fantastic opportunities to join a leader in the Far North Coast's fastest growing industry!
  • Attractive hourly rate circa $30.77 plus super and salary sacrificing!

About St Carthage's Community Care

St Carthage's Community Care provides home care and respite services to older people, people with disability (including children from 5 years of age) and their carers within northern NSW.

Our focus is on promoting positive lifestyle choices in a person-centred way, fostering social connections, providing pastoral support and developing a lifestyle tailored to the interests of our clients in the community. We continually strive to improve, develop and grow our staff and our services, with the aim of developing innovative approaches that will provide the best possible care for the people we serve.

Adhering to the Eden Alternative Principles, St Carthage's is an Eden Alternative Registered Organisation with a key focus on reducing the three plagues of loneliness, helplessness and boredom, that account for the bulk of suffering in a human community.  

Visit St Carthage's website. Follow St Carthage's on Facebook. Check out the Eden Alternative website.

Your new career awaits!

We now have four exciting opportunities for Support Planners to join our dedicated Aged Care Teams in Lismore, NSW.

The roles:

  • Support Planner – 1 permanent part-time position (65 hours per fortnight)
  • Support Planner – 2 job share positions (36 hours each per fortnight) 
  • Office-Based Support/Rostering permanent part-time position (65 hours per fortnight)

Reporting to the Lead Support Planner, these roles will see you acting as the main point of contact for new or existing participants, their families, and Community Care Workers

More specifically, some of your key duties will include (but not be limited to):

  • Liaising with participants and their families or carers to answer enquiries, confirm bookings, and input their details into the CareLink system;
  • Conducting risk assessments, particularly for in-home assessments and similar meetings;
  • Providing Community Care Workers with professional support and supervision as required; and
  • Developing, implementing and evaluating flexible, innovative and creative person-centred programs for older people or those with disabilities, including children and young people.
  • Case management, including preparing individualised care plans and budgets.
  • Rostering clients and Community Care Workers

What you will need to succeed

We are looking for someone who is highly organised, with strong time-management skills and the ability to work both autonomously and as part of a driven and passionate team.

You will ideally have demonstrated experience (lived or career) in providing aged care services, and/or have extensive experience in schedule management, logistics or customer support. 

Crucial to your success in this role will be your high-level interpersonal skills, with a strong sense of empathy and exceptional written and verbal communication. You will have a genuine desire to act as an advocate for clients, their families and their carers, and an understanding of the principles of social justice, equity, and Equal Employment Opportunity (EEO) is essential.

You will be personable and able to successfully coach and mentor others as required, in addition to being technologically proficient, particularly in word processing, spreadsheets, desktop publishing and the use of databases. Experience with the Carelink software platform will be highly regarded (but is not essential).  

Please note: You will need to have, or be willing to obtain, the following:

  • A current, valid driver's license and access to a reliable motor vehicle (including valid registration and full comprehensive third party insurance);
  • A current First Aid Certificate;
  • A Working with Children Check, and;
  • A National Criminal History Check.
  • Current qualifications or the equivalent in work experience (that includes case management) is desirable.  

About the Benefits

This is a great opportunity to utilise your existing knowledge and experience to grow your career with a well-established organisation, during an exciting period of growth!

Each day will be rewarding in these varied roles, as you assist in the enrichment and fulfilment of the lives of others, encouraging our clients to access and become part of their local community. You'll also enjoy a supportive environment where your ideas will be listened to, and your actions will directly impact and shape the future of the organisation.

In return, you will receive an attractive hourly rate circa $30.77 per hour plus super, dependent on experience and qualifications. Salary sacrificing options are also available to further increase your take-home pay.

Ready for the next step in your career? Join this growing NFP and truly make a difference each day - Apply Now!

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St Carthage's Community Care

St Carthage's Community Care is committed to creating a human habitat where life revolves around close and continuing contact with plants, animals and children.

It is these relationships that provide people with a pathway to a life worth living.

St Carthages Community Care