Community Services and Program Manager

Job No: 124283
Location: Alice Springs, NT

  • Are you passionate about supporting Aboriginal People to improve their financial and social wellbeing?
  • Pivotal Senior Management opportunity within an expanding organisation with opportunity to assume Executive Leadership
  • Enjoy a salary circa $102,000 - $106,000 plus super, relocation assistance, 6 weeks leave & MORE!
  • Work in the dynamic outback town of Alice Springs with significant travel to stunning Indigenous communities

About MoneyMob Talkabout

MoneyMob Talkabout is a not-for-profit organisation currently undergoing a period of unprecdented growth, both in size and opportunity, supported by their dedication to delivering a range of financial and community support programs with and for people in remote Indigenous communities. 

Their Money Hub in the APY Lands, which has operated since 2012, provides a one-stop shop for local community members to interact with the broader economy in a safe and supportive environment. Teams also visit other communities in South Australia from Pipalyatjara to Indulkana providing services on an outreach basis.

MoneyMob Talkabout is also actively committed to being an Aboriginal run and led service, as such they strongly encourage experienced and qualified Aboriginal and Torres Strait Islander People to apply for their positions.

Please Note: You are not required to have experience in financial counselling prior to commencing employment. All training, education and support will be provided by MoneyMob Talkabout to help you acquire this knowledge.

About the Opportunity

Due to a period of rapid growth, MoneyMob Talkabout now has an integral opportunity for a Community Services and Program Manager to join their team, based in Alice Springs, NT on a full-time fixed term contract to 30 June 2022.

Working closely alongside the Managing Director with a view to assuming Senior Executive Leadership, this big picture focused role will see the successful candidate developing and implementing a model of practice for MoneyMob's Financial Wellbeing Services (FWS) programs while leading an expanding team of FWS employees dispersed throughout Alice Springs and the APY lands.

The key areas of responsibility will include, but will not be limited to:

  • Undertaking program planning, reviews/audits and evaluations, liaising with and reporting to funding bodies;
  • Providing high quality supervision and coaching for staff, ensuring individual and team performance measures are met;
  • Developing, implementing and upskilling staff in a model of practice which includes: relevant service policies; establishment of a counselling framework for financial wellbeing services that is trauma informed suited to an environment where little therapeutic counselling is available; considers professional development needs of team members;
  • Developing a supportive model for prioritising Aboriginal employment in collaboration with the senior management team;
  • Representing MoneyMob in relevant professional forums;
  • Reviewing service data to discern patterns which can support advocacy campaigns and policy positions;
  • Developing annual program budgets in line with contract and organizational parameters; and
  • Applying for funding to support the organisation's strategic plan.

To view the full position description, please click here.

For a confidential discussion about the position, please contact Carolyn Cartwright - Managing Director on (08) 8953 2410.

About You

This is Senior Management Opportunity for someone looking to take the next step in their career with a view towards assuming Executive Leadership.

An experienced leader, the successful applicant must have tertiary qualifications in Social Work, Community Psychology, Family Therapy or a closely related discipline as well as a mixture of at least 5 years of general business experience (i.e. managing staff) and senior management experience dealing with service planning, implementation, management and/or compliance in the context of working with vulnerable populations/communities, ideally Indigenous people.

MoneyMob Talkabout is seeking a driven and forward thinking Community Services and Program Manager with highly developed relationship and people management skills and a commitment to addressing systemic issues at a complex social level.

The successful applicant must also demonstrate previous experience leading, motivating, and developing staff, along with notable experience working in Community Services (ideally within remote aboriginal environments/populations with complex needs).

To succeed in this position, you'll be passionate about supporting Aboriginal People to find culturally appropriate ways to develop financial wellbeing and resilience. You will bring an open minded, creative approach to improving the services offered by MoneyMob Talkabout, with the confidence and experience to blaze a new trail where you see opportunity.

Excellent interpersonal and communication skills, and the ability to communicate/share knowledge with a diverse range of internal and external stakeholders and to represent the organisation in public forums, will be pivotal to your success in this role. You'll also be proactive in maintaining a big picture focus on improving economic empowerment as a key element of individual and family oriented social wellbeing.

As an integral role within an expanding organisation, you'll be keen to work closely alongside the current Managing Director in a professional and constructive way to provide education and insight about best practice in running a culturally competent, high performing service.

Most importantly, MoneyMob Talkabout is looking for someone who is community-focused and dedicated to advancing into a Senior Executive / CEO position

Please Note: This position requires frequent travel via 4WD vehicle from Alice Springs to APY lands, spending blocks of time living away from home. To be eligible for consideration, you must hold a current manual Driver's License and be able to drive 4WD vehicles independently on remote roads. Employment will also be subject to a National Police Clearance and Working with Children check.

About the Benefits

This is the opportune time to make your mark and help lead an organisation undergoing an unprecedented period of internal growth and service expansion, all the while having the opportunity to live and work in a surreal outback location that ignites the adventurous spirit!

You will find this role thought-provoking and rewarding as you see the positive impact service improvement has on local communities through a big-picture focused framework. Each day you'll be challenged to think about how individuals can make positive decisions to support the development of wellbeing and resilience.

Importantly, you'll be a key link between the organisation and the Indigenous Community, ensuring MoneyMob Talkabout moves further towards being a service that is Aboriginal run and led.

In return for your hard work and dedication, you will receive an attractive remuneration circa $102,000 - $106,000 plus super and salary sacrificing options, and a GREAT range of additional benefits to help you enjoy life within the local community including:

  • Relocation Assistance;
  • 6 weeks annual leave;
  • Employee Assistance Program;
  • $500 annual wellbeing payment;
  • 5 days mandated annual breaks (mini-break);
  • Training/education opportunities (gain valuable financial counselling knowledge); and
  • External professional supervision and support if needed.

You will also be welcomed into a friendly and passionate team, with comprehensive support from colleagues and management.

This senior management position will provide you with ongoing opportunities for career development and advancement, with a view to increase your role scope and responsibilities into executive leadership.

Alice Springs and the APY Lands

Although traditionally regarded as a small, dusty town with a few rustic buildings, Alice Springs today offers all of the shopping, sight-seeing and entertainment facilities of a modern urban town, and is home to a thriving arts community and a wealth of adventure opportunities. In addition to its rich history and diverse cultural heritage, you can explore the local sports teams, photography, camping, hiking, motor sports, desert-racing and more, whilst benefiting from the relaxed country atmosphere, fantastic weather and internationally-renowned environment.

The Anangu Pitjantjatjara Yunkunytjatjara (APY) Lands covers over 103,000 square kilometres of remote South Australia, near the tri-state border. Home to around 3000 people of Aboriginal descent over seven main communities and seventeen homelands, the land was returned to the traditional owners in 1981.The area itself is a vital part of Aboriginal desert culture, with many people there identifying the history and basic laws of human existence as largely being written in the land.


To play a key leadership role within an expanding organisation dedicated to indigenous empowerment - Apply Now! 

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Our Values

Courage: We are committed to advocating strongly for change and confronting injustices.

Empowerment: We work to support Aboriginal and Torres Strait Islander people to exercise their agency in their ongoing struggle for autonomy, rights, opportunities and recognition of the inherent value of their culture and communities.

Integrity: Honesty, openness, accountability, fairness and inclusiveness must be at the core of everything we do and are.

Insight: We take reasoned action grounded in our organisational knowledge, evidence and ethics; the wisdom of the people, organisations and communities working alongside us; current thinking and research about what works nationally and internationally.

Innovation: We are an enterprising and agile organisation, motivated to continually improve, adapt and develop inventive solutions that create value and are valued by people.