Senior Manager - Central Australia

Job No: 130614
Location: Alice Springs

  • Join a "for purpose" organisation and lead a team of people who are making a positive difference in peoples' lives across Central Australia
  • Attractive remuneration package circa $102,624 - $106,659 plus super and salary packaging. Salary is negotiable depending on experience and qualifications.
  • Additional benefits include relocation assistance up to $2,000 and 5 weeks annual leave

About the Organisation

Lutheran Community Care (LCC) provides community services on behalf of the Lutheran Church in South Australia and Northern Territory through a range of programs. LCC supports communities through responding to the needs of individuals and families, community development, learning opportunities, accommodation and support. Current programs include emergency relief, financial counselling, family support and education, foster care, housing and family shelter, and refugee services.

LCC is committed to reducing barriers encouraging inclusion and participation in the community of people with a disability, people of all ages, genders, Lesbian, Gay, Bi-Sexual, Transgender, Intersex and Queer (LGBTIQ) people, Aboriginal and Torres Strait Islander (ATSI) people and people from Culturally and Linguistically Diverse (CALD) backgrounds.

In Central Australia, LCC has offices in Alice Springs and Ntaria with outreach to over 30 remote communities. In Alice Springs the services include:

  • Financial support services - emergency relief, financial counselling (general and specialist), financial capability and literacy with outreach to remote communities
  • Family support services

In Ntaria, LCC provide an Intensive Family Support Service (IFFS). 

About the Opportunity

Lutheran Community Care has an exciting opportunity for a Senior Manager to join the team on a full-time basis. 

Reporting to the Executive Manager Community Services, the main aim of the role is to provide effective leadership to the LCC Central Australia teams, whilst developing existing services and scoping and growing new services. The Senior Manager will be responsible for developing high performing teams, delivering quality services and fostering a culture of continuous improvement.

As Senior Manager, your direct reports will include the Manager of Financial Services, Manager of Children and Family Services, and the Administration Officer. There are approximately 25 team members in total who make up LCC Central Australia.

Some of your key responsibilities will be to:

  • Ensure services are focused on achieving clients outcomes, supporting client goals, are evidence-based and reflective of best practice
  • Identify opportunities for service enhancement and expansion, using a range of data and information sources
  • Create opportunities for integration of service delivery principles, tools and practice across teams
  • Contribute to and support the research for grant applications and additional program funding
  • Work collaboratively with Team Leaders/Managers to ensure contract compliance with relevant legislation, policy requirements and Service Agreements
  • Build strategic relationships and formal partnerships with government and non-government agencies
  • Build positive relationships with people/services in remote communities
  • Monitor financial performance, including participating in the preparation of budgets and monitoring of the annual budget
  • Provide advice, support and guidance across a range of human resource functions - particularly in the areas of staff supervision, performance management, managing disciplinary issues and dismissals, recruitment, recognising and retraining staff (LCC's HR team will work with you in these areas, but the HR team is based in SA, so you will be the person 'on the ground' who is responsible for these HR functions)
  • Overseeing site management and WH&S (it's worth noting that many members of your team live/work/travel to remote communities)

About You

To be successful in this role, you will hold tertiary qualifications in management, humanities or social science and have at least two years' relevant experience.

As a hands-on and collaborative leader, you will need strong networking skills, with the ability to build strategic partnerships and oversee HR and WHS initiatives. You'll also have a good understanding of funding requirements and obligations, and be comfortable supervising, coaching, and mentoring your team.

Ideally, you will have experience a) working with Indigenous families or communities and/or b) living/working in the NT, however this is not essential. You can succeed in this role assuming you have a genuine respect for Aboriginal people, and the sensitivity to lead a team of people who work with, and support, families with complex needs.

Critical to your success in this role will be the resilience and flexibility to live and work in a remote town (Alice Springs). Whilst your work will be predominantly office-based, LCC is looking for a leader who doesn't shy away from 'leading by example' and is willing to visit the remote communities in which the wider team lives/works.

Prior to commencement, the successful candidates will need to hold (or be willing and able to obtain) a current Driver's License, an OCHRE card, and a National Criminal History Record Check.

About the Benefits

Lutheran Community Care offers exciting and highly rewarding careers to those who are genuinely committed to making a difference to communities and people in need.

In return for your hard work and dedication, LCC is offering a competitive remuneration package circa $102,624 - $106,659 plus super. This remuneration package is negotiable based on experience.

Additionally, generous salary packaging will increase your take-home pay and you will have access to 5 weeks annual leave.

vehicle will be available for work purposes (with personal use negotiable). Relocation assistance of up to $2,000 is available, and should you be moving from interstate and need to go into quarantine due to COVID-19, LCC will pay you over this period and provide training for you to complete.

LCC prides itself on providing a working environment where staff and volunteers are supported to grow both personally and professionally. They provide ongoing learning and development opportunities to all staff to equip them to succeed in the delivery of the highest standards of services.

This is a rare opportunity for a driven and experienced senior leader to head up a team that is making a significant difference through working with communities to improve capacity and wellbeing. Apply Now!

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Who We Are

Lutheran Community Care provides community services on behalf of the Lutheran Church of Australia in South Australia and the Northern Territory.

Our Vision

To create strong, caring communities inspired through the love of God.