Outreach Family Support Officer, Maryborough FRC Outreach Service
Job No:
19538
Location:
Maryborough, QLD
About the Organisation
Lifeline Community Care Queensland (LCCQ) exists to strengthen the lives of individuals, families and communities through wide-ranging community services that deliver enhanced access, efficiency and outcomes to the people who matter the most - its clients. With more than 2000 staff and 3000 volunteers, LCCQ is currently able to assist over 371,000 Queenslanders annually through the provision of services including telephone and face-to-face counselling, disability lifestyle support, family and youth support services and childcare. Activities are funded through a combination of donations, fundraising, business income and State or Federal government service agreements.
View the organisation at www.lccq.org.au
About Family Relationship Centres
In 2005, the Australian Federal Government announced the establishment of Family Relationship Centres (FRC) throughout Australia.
A Family Relationship Centre is a place where all Australian families can go to access information and advice on:
- Building and strengthening existing relationships;
- Early intervention and prevention services for couples separating;
- Child-friendly services for families in conflict;
- Family dispute resolution services; and
- Parenting plans.
About the Opportunity
Lifeline Community Care QLD (LCCQ) has an exciting opportunity for an Outreach Family Support Officer to join the dedicated Family Relationship Centre team.
This is a part-time position that will see you working 15 hours per week, Monday and Tuesday.
Reporting to the FRC Manager, this role aims to provide initial support to families and carry out initial intakes and assessments. You will also offer administrative support to the FRC team and provide information and resources to families.
More specifically, some of the key job responsibilities of the position will be to:
- Undertaking an initial intake assessment with clients, which involves assessing their suitability for the service offered by the FRC;
- Assessing the suitability of clients for family dispute resolution, giving particular consideration to issues such as violence and power imbalance within relationships;
- Acting as the initial contact for inquiries from solicitors, government agencies, Legal Aid Qld and other referral services;
- Collaborating with the Service Manager and Senior Practitioner in ensuring optimal outcomes for all parties who access the service; and
- Maintaining records and preparing accurate reports and case summaries for the use of colleagues and other professionals.
To be suitable for this key position you will possess qualifications in Social Work, Welfare or a releated discipline and have excellent communication skills with the ability to deal with people at all levels. In addition, you will be able to quickly establish a rapport with a diverse range of individual as you conduct assessments to determine their needs.
The successful applicant will have the capacity to build strong networks with professionals in the areas of law, health, welfare and financial advice. Furthemore, you will have the ability to work independently and as part of a team to achieve program objectives, deadlines and follow through tasks to completion.
Applicants will be required to have a current driver's licence, a Working with Children Blue Card (or able to obtain one within 3 months of commencement) and will undergo a Criminal History check every 2 years.
This role offers an enthusiastic and 'people focused' professional the chance to gain the hands-on fulfillment of working on the "front line" as the first contact for referred families.
Joining an organisation that is committed to the personal and professional development of their staff, you will enjoy working within a supportive team where your hard work will be truly valued.
This position offers an extremely high level of job satisfaction as you are given the opportunity to make a positive difference to conflicted families in the community. You will be joining a dynamic, enthusiastic team within this highly varied role, where you will have the opportunity to display your leadership and people management skills.
In addition, LCCQ offers its employees professional supervision, ensuring they are provided with the best possible working conditions.
If you are ready for a new professional challenge and want to make a positive impact on your local community, Apply Now!
