Events Manager

Job No: 31409
Location: Fraser Island, QLD

  • Be a part of an award-winning, supportive and fun team driven by results!
  • Help plan events in a magnificent island location!
  • Excellent remuneration with an abundance of additional benefits including staff discounts, on-site accommodation and meals!

About Kingfisher Bay Resort

The Kingfisher Bay Resort Group, managed by Tourism Leisure Corporation, incorporates the award-winning Kingfisher Bay Resort, Eurong Beach Resort, Fraser Island Barges, Fraser Explorer Tours and the Fraser Island Cool Dingo Tour.

The Kingfisher Bay Resort Group is the largest tourism operator on World Heritage-listed Fraser Island and in the Fraser Coast/Hervey Bay region. The company employs some 300 staff in tourism businesses focused on Fraser Island including resorts, tours and ferries. The group has been operating on Fraser Island for more than 15 years, from around the time Fraser Island was World Heritage-listed.

About the Opportunity

...Imagine bringing people's dreams to life by helping plan their events in a magnificent island location with breathtaking beaches and scenery...

Kingfisher Bay Resort has a fantastic full time opportunity for a friendly Events Manager to join their fun and supportive team on Fraser Island.

In this role, you'll be responsible for the operational and day to day running of conferences, banquets and events. This will involve maximising client satisfaction whilst maintaining profitability and the standards of a 4 star resort.

More specifically, your duties will include, but not be limited to:

  • Ensuring high guest satisfaction and coordinating and executing events in an efficient and professional manner, including planning and organising activities to run smoothly and within company guidelines;
  • Developing and maintaining links with the Food & Beverage and Rooms Division;
  • Following up all enquiries in a timely and professional manner;
  • Maintaining written and verbal communication with clients ensuring a high standard of record keeping;
  • Managing clients accounts/folios in line with partnership agreement, credit and resort policies;
  • Actively sourcing and developing new business from local and further reaching markets;
  • Managing contractual agreements and building effective internal & external working relationships with a variety of stakeholders, suppliers and project partners; and
  • Preparing correspondence and reports on event activities, and reporting as required.

Ideally, you will have previous management experience in an Events, Wedding or Conferencing role, with tertiary qualifications in Event Management.

To be successful in this role, you will be a highly motivated, passionate and honest individual with exceptional customer service and organisational skills. You'll be able to stay professional in a fast paced team environment and will possess a 'can do attitude' and the ability to work unsupervised and make decisions within set guidelines. You'll be a quick learner with experience in problem solving and in dealing with difficult customers as well as having the flexibility to work outside normal operating hours when required.

To succeed, you must have demonstrated experience in developing successful policies and procedures, with the ability to sell and coordinate events and develop ideas. You must also be results orientated, with the ability to lead others to achieve objectives.

The ideal applicant will have previous experience in Front Office and Food & Beverage, and while not essential, knowledge of Maxial and ResPAK will be highly regarded.

The successful candidate will be rewarded with an attractive remuneration package, commensurate with experience, as well as a host of outstanding benefits that could only be offered by resorts of a high calibre. You will also been given the choice to live on-site with accommodation and meals provided.

This is an amazing opportunity to work at one of the most enviable workplaces in Australia! You will enjoy discounted tours, transfers and travel passes plus a great range of discounts.

The Tourism Leisure Corporation is undergoing a period of expansion which will result in significant opportunities for qualified and proactive candidates to achieve career progression within a company at the pinnacle of Queensland's tourism industry. 

If an exciting events role in a breathtakingly beautiful location sounds appealing - Apply Now!

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