Director of Operations (Medicare Local)
Job No:
46002
Location:
Campbelltown, NSW
- Pivotal leadership role, providing leadership and management in the organisation!
- Join a growing NFP organisation committed to delivering quality primary health care services within the community!
- Highly attractive remuneration, based on qualifications and experience, plus salary packaging options up to $30k (Grossed-up)!
- Enjoy flexible work conditions!
About the Organisation
South Western Sydney Medicare Local Ltd (SWSML) was established on 1st July, 2012, as a company limited by guarantee, with consortium members Sydney South West GP Link Ltd and Southern Highlands Division of General Practice Inc.
SWSML is a not-for-profit organisation that provide integrated, quality primary health care services delivered in the South Western Sydney region, with a population of 882,000 (as of 2012) in the Local Government Areas of Bankstown Liverpool, Fairfield, Campbelltown, Camden, Wollondilly and Wingecarribee. SWSML is represented by the Australian Medicare Local Alliance (AML Alliance) as its peak body and is funded by the Australian Government Department of Health and Ageing (DoHA) to provide a variety of primary health care services.
The organisation has seen extreme growth recently, having doubled in size in a nine month period, and currently employs 70 staff.
About the Opportunity
Due to continued growth, South Western Sydney Medicare Local has an exciting opportunity for a Director of Operations to join their team, based at Campbelltown, NSW.
Reporting to the CEO, and working as part of the Senior Management Team, you will provide leadership and management to all operational contracts and administrative support staff, as well as significantly contributing to the operation, development and planning of the organisation.
In addition, you will be reviewing, monitoring and implementing strategies to ensure organisational compliance and risk mitigation.
More specifically, some of your responsibilities will include (but not be limited to):
- Overseeing the provision of appropriate administration and reception services through the organisation;
- Managing the development and maintenance of systems to streamline standard staff activities;
- Ensuring operational expenses align with budgets;
- Coordinating the contract deliverables of all SWSML's service contracts;
- Undertaking risk management assessment and implementing and maintaining the risk management plan;
- Monitoring the performance of direct reports including ongoing feedback, annual performance reviews and identification of training and career development opportunities; and
- Participating in professional and performance development activities to remain up-to-date on current knowledge and skills related to the position.
The successful candidate will have relevant tertiary and/or postgraduate qualifications in business, management or a related discipline, along with extensive experience in a senior management role at an operational level, including contract management. Demonstrated knowledge of the Australian primary health care industry will be highly regarded, as will previous experience in a similar role with another not-for-profit organisation.
Importantly, you'll have experience in managing corporate risk, along with the capacity to build, develop and sustain positive partnerships and productive working relationships with all levels of stakeholders. Additionally, you'll be able to lead and build the organisational capability and responsiveness, steer and implement change and deal with uncertainty.
You'll be a proven senior manager, with strong attention to detail and highly developed organisational and time management skills, giving you the ability to prioritise your workflow and work to tight deadlines to ensure all KPI's are delivered successfully.
Your superior communication, interpersonal and negotiation skills will be pivotal to this role, allowing you to effectively build relationships with key stakeholders and manage conflict resolution. An existing, established network among primary health care organisations in the region will be advantageous.
Furthermore, you'll need to be adaptable and flexible, and be able to work both independently and as part of a team. Strong computer literacy in a range of software packages including Microsoft Office suite of products is essential.
To be successful, you will hold a current driver's licence and access to a reliable vehicle, as you will be required to drive to the other SWSML offices (Bankstown and Bowral) on a weekly basis.
About the Benefits
This is a great opportunity to become involved with an organisation that is dedicated to driving positive change throughout primary care and improving health outcomes.
In return for your hard work and dedication, you will receive attractive remuneration, commensurate with your skills and experience, plus salary packaging options up to $30,000 (Grossed-up), which will significantly boost your overall package! Additionally, you will be offered a range of outstanding benefits including:
- Mileage allowance;
- 4 weeks annual leave + 17.5% leave loading;
- Flexible work conditions;
- Mobile phone for work use;
- Laptop for work use; and
- Free undercover car parking.
In addition, you will enjoy a healthy work/life balance working within a flexible work environment and with a friendly and supportive team!
If you are looking for a role in which you can make a positive contribution to the community, Apply Now!
Please note, application for this position will close COB Wednesday 12th June, 2013.