Assistant Store Manager and Retail Staff

Job No: 54911
Location: Indooroopilly, Brisbane

  • Love jewellery and all things beautiful and sophisticated? This is the retail role for you!
  • Join an established market leader and fast growing organisation!
  • The perfect opportunity for experienced retail professionals who wants more from their role!
  • Enjoy an attractive remuneration package plus incentives and product discounts on Secrets Shhh... products!

About the Organisation

Secrets Shhh... was born in Noosa, Queensland, in April 2000 and has grown to become a respected fashion and fine jewellery retail brand around the world. The brand is built around the philosophy of giving all women the opportunity to own fine jewellery. 

Expertly crafting jewellery using their own uniquely created diamond stimulants, Secrets Shhh... make fine jewellery attainable to all women. With jewellery to suit every occasion, from statement pieces to symbolic designs, Secrets Shhh... has an impressive range to suit all requirements and tastes, and customers around the world have embraced the fine stones.

Secrets Shhh provides jewellery to suit every occasion whether it be a statement piece for that special event, a symbolic design for your engagement, anniversary or celebration or a stunning fashion piece that makes you look and feel fabulous.

Secrets Shhh jewellery speaks choice, fun and attitude!

About the Opportunity

Secrets Shhh...has exciting opportunities for a full-time Assistant Store Manager and casual Retail staff to join their team in their new store located in Indooroopilly Shopping Centre, which opened in early June, 2014.

As an Assistant Store Manger, you'll be responsible for the day-to-day running of Secrets Shhh....

More specifically, your duties will include (but will not be limited to):

  • Assisting customers and recommending products to meet their taste and requirements;
  • Managing inventory levels, including ordering and transferring stock;
  • Managing the store's Profit and Loss statements and compiling reports;
  • Staff training, coaching, rostering and coordinating regular meetings;
  • Implementing and maintaining a high standard of visual merchandising in the store; and
  • Leading by example in sales volume, targets and achievements.

The successful candidate will have previous retail management experience and the demonstrated ability to lead, support and motivate a team. You'll be able to effectively roster staff, delegate responsibilities and manage multiple priorities to run your store efficiently. Importantly, you'll be able to create and maintain a high visual standard of merchandising and have the computer literacy necessary to use (or quickly learn to use) programs such as MYOB and Excel to compile reports and manage your store's Profit and Loss statements.

Candidates applying for the Casual Retail positions will bring their love of jewellery and previous retail experience to this role. All candidates must possess strong communication skills and exceptional customer skills to be considered for these roles.

Secrets Shhh... will only be considering applications from highly polished candidates who have a proven history of professionalism and excellent customer service. Your exceptional interpersonal skills will see you liaising with customers and recommending products based on a careful assessment of their needs, budget and preferences, ensuring they leave Secrets Shhh... feeling satisfied and valued. Importantly, you'll be consistent, dependable, and capable of working autonomously. 

You'll consider yourself friendly and approachable, with the ability to represent the Secrets Shhh... brand to the highest standard at all times. Importantly, you'll feel confident talking to a wide range of people of all ages, including customers, team members and management. 

Previous work experience with jewellery is not required in this role — although a love of jewellery and strong desire to learn all about this multifaceted industry is.

Due to this industry's peak trading periods, you must be available to work over the Christmas and New Years holiday period, as well as weekends, public holidays and some evenings in a rotating roster.

In return for your hard work, you will enjoy attractive remuneration plus incentives for meeting KPIs and fantastic product discounts on Secrets Shhh... products as you solidify your experience in retail within this lucrative and expanding retail chain!

Not only will you join a fantastic team environment, you'll be supported professionally by Secrets Shhh... with ongoing training and development opportunities as you work each day in the convenient and easily accessible Indooroopilly Shopping Centre!

Are you a Secrets Shhh... person?

Are you:

  • A highly polished individual with a love of jewellery?
  • Experienced in retail, and all that comes with it?
  • Exceptional at listening, advising and engaging with customers?
  • Hard working, consistent and punctual?

If you answered YES, then we want to hear from you!

Make the decision to work within an exciting, growing retail brand with beautiful jewellery and great rewards — Apply Now!

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