Head of Hotel Services
Job No:
55983
Location:
Gold Coast
- This is your opportunity to use your cookery experience and move into a pivotal management role!
- Outstanding opportunity to work for a leading provider of residential aged care!
- Highly rewarding role coordinating Hotel Services with the support of a dynamic and friendly team!
- Attractive remuneration package!
About the Organisation
From their well-appointed facilities in Redland City and the Gold Coast, Superior Care Group provides friendly and modern residential care to Australians. With a commitment to providing excellent care and community involvement to their residents, they also focus on innovative therapies, modern clinical care and an inclusive philosophy for the ageing. Their use of the Eden Philosophy aims to provide an alternative to the current dominant clinical model of aged care provision, with a goal to eliminate the loneliness, helplessness and boredom from the lives of our treasured Elders.
About the Opportunity
Superior Care Group currently has a fantastic opportunity for a qualified cook to step into the role of Head of Hotel Services at their Merrimac facility on the Gold Coast.
Reporting directly to the Facility Manager, this key management position will be responsible for managing, promoting and coordinating the day-to-day operations of the Hotel Service Division (catering, laundry & cleaning). This will include managing the Facility's kitchen and performing duties as a cook up to three days per week.
This role will be coordinating and supervising 20 Hotel Services employees, including 2 cooks.
Specifically, your day-to-day responsibilities will include (but may not be limited to):
- Leading the planning, coordination and provision of Hotel Services, including catering, cleaning and laundry;
- Managing the Facility's kitchen, including food preparation, stock control & rotation and supplier liaison;
- Ensuring protocols and regulatory requirements are met with regard to Accreditation and legislation;
- Establishing and maintaining a review system to ensure service quality, including conducting regular audits and assessments;
- Conducting Human Resources duties as they relate to Hotel Services staff, including rostering and conducting training and performance reviews; and
- Monitoring resource usage and allocation to minimise wastage and adhere to budgets.
The successful candidate will be a qualified cook with at least 12 months experience in a commercial kitchen, ideally within an aged care environment. You'll hold a Commercial Cookery Trade qualification, as well as current Food Safety Supervisor Certification, and demonstrate a commitment to continuous improvement and Workplace Health and Safety. Importantly, you'll have experience leading, coordinating and motivating teams to deliver excellent service.
Superior Care Group is seeking applications from energetic and friendly people managers who have the ability to lead by example and uphold the values of their organisation. An excellent communicator, you'll be confident, personable and able to develop strong working relationships with a range of internal and external stakeholders, including staff, residents, management, suppliers and others. You'll be highly organised, an excellent delegator and demonstrate a genuine interest in the professional development and well-being of those you manage.
Excellent written communication skills will be vital to your success in this role, as you'll often be required to compile timely and well-written reports as well as maintain documentation. To this end, it is expected that candidates will have a sound level of computer literacy, particularly with regard to Microsoft Office.
While not essential, an understanding of the aged care system and its Accreditation process, and/or experience in human resource management / industrial relations will be a distinct advantage.
About the Benefits
This is an outstanding and rare opportunity to join a highly respected aged care provider! Expand your management experience in aged care and enjoy working within a highly supportive and dynamic team!
The successful applicant will be rewarded with a competitive remuneration package. You'll also benefit from plenty of on-site covered car parking.
In addition, you will benefit from a supportive senior management team, who encourage and support the ongoing professional development and training of their staff.
Join a high-quality aged care provider and expand your management skills within a supportive environment — Apply Now!
Please note that the successful candidate will need to be an Australian Citizen or Permanent Resident and have the right to work in Australia.