Customer Service Dispatcher

Job No: 59985
Location: Laverton, VIC

  • Sustainable construction materials
  • Latest European software and technology
  • Fun team environment

OUR COMPANY

The Alex Fraser Group is engaged in construction materials recycling and asphalt production and paving. We operate five facilities in Melbourne, two in Brisbane and employ around 260 people. This role is based at Laverton in Melbourne.

OUR CULTURE

The work you do with us matters. Every day, you will play an important part in sustaining our environment. At Alex Fraser, we transform mountains of rubble into high-grade civil construction materials, recovering these precious resources and dramatically reducing the carbon footprint of major projects. Join us and do good work.

ABOUT THE OPPORTUNITY

As a Customer Service Dispatcher you will work in a small team of 5 in the Laverton Customer Service Centre using the latest software to co-ordinate the orders and dispatch of recycled concrete aggregates, road base products and RecycleBin services. You will work closely with Sales Reps and the Production teams to check stock, assign trucks and schedule deliveries throughout the Melbourne metro area. Hours are 7.30 am to 5pm Monday-Friday and your roster includes a 2 x half day Saturdays per month.

You and your team will have more conversations with our customers than anyone else in the business so it is essential that you have an excellent telephone manner, enjoy having conversations and solving customer challenges.

You must have experience with telephone-based, logistics-related customer service, high level Microsoft skills (MS Excel, Outlook, Word) and high level numeracy for sales and scheduling calculations. Experience with aggregates, construction materials or concrete is desirable but not essential.

We are offering a package of $53,000 base salary plus superannuation. Best of all, you will work with great people in a supportive, family friendly team environment.

For a confidential discussion call Mario Tenaglia, Transport and Customer Service Manager, on 03 9371 8031.

Enjoy this supportive environment and truly reach your potential - Apply Now!

No agencies please.
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