Program Manager (Homelessness & Mental Health)

Job No: 71987
Location: Kimberley, WA

  • Join a well established not-for-profit organisation with a strong community base!
  • Lead a government-funded program that focuses on providing care and support to clients in their own home and community!
  • Competitive remuneration circa $85K + super with possibility of increase after performance reviews!
  • Benefits including relocation assistance, use of a company vehicle, salary sacrifice options, generous leave provisions and ongoing professional development!

About Centacare Kimberley

Centacare Kimberley is a medium sized not-for-profit organisation that delivers a suite of support services to the people of the Kimberley region of Western Australia. Through service centres in Broome, Derby, Kununurra, Wyndham, Balgo and Warmun, they provide housing, mental health services, public tenancy, accommodation and Emergency relief support to over 3000 people each year.

Centacare Kimberley is committed to providing quality services in a manner that empowers people and enables them to exercise self-determination. 

About the Opportunity

Centacare Kimberley has a fantastic opportunity for a full-time Not-For-Profit Service Delivery Manager to join their Kimberley team, on a 2 year fixed term contract with probability of extension.

Reporting to, and supporting, the CEO, your role will focus on providing effective supervision and guidance to all program staff to ensure that services are delivered in a manner that support the achievement of service objectives and outcomes as outlined within contracted Service Agreements.

The successful candidate will lead a team to support an infrastructure of people and resources delivering services to over 3000 marginalised and disadvantaged individuals per year.

Some of your key duties will include:

  • Supporting and guiding staff to deliver quality services that achieve the objectives outlined by Centacare Kimberley;
  • Working with, and supporting, the CEO in areas of recruitment, staff development, risk assessment to ensure safe working environments, and annual performance reviews;
  • Monitoring and evaluating efficiency of service processes, improvement strategies, and professional practices of staff;
  • Positively and actively promoting Centacare Kimberley’s services and partners;
  • Supporting the CEO to develop and maintain collaborative partnerships with key stakeholders, as well as professional relationships with key people associated with Aboriginal Organisations and Communities throughout the Kimberley region; and
  • Completing administrative duties relating to service activity, tenders for new business opportunities and progress reports.

The organisation is looking for a candidate with a tertiary qualification in Social Work and demonstrated experience and understanding of issues relating to Aboriginal people and people living with a mental illness.

To succeed in this role you will have the proven ability to manage and lead a workforce in a multi-program environment. You will have the demonstrated ability to control aspects of the service such as the planning and review functions of the Quality and Accreditation Standards, the financial management, and the information resources and property assets required for service delivery.

The successful applicant will have a high level of interpersonal and communication skills, with proven skills in decision making and problem solving. You will have the ability to work autonomously, with sound computer, and Microsoft office program knowledge.


In addition, you will have a non-judgmental attitude, an understanding of the lifestyle support associated with community living, and experience working with individuals, couples and families associated with language groups from across the Kimberley.

Centacare Kimberley is looking for a dedicated individual who is genuinely committed to enhancing the quality of life for people within community care programs, and who has the ability to work within a Catholic ethos.

You will need to possess from commencement:

  • a current driver's licence;
  • a Federal Police Check; and
  • a  current Working With Children check.

About the Benefits

You will enjoy a competitive remuneration package circa $85,000 + super with possibility of increase after performance reviews. Salary sacrifice options will be negotiated with the successful candidate.

In addition, you will enjoy fantastic working conditions and benefits, including:

  • Relocation assistance of $3,000;
  • Limited use of a company motor vehicle;
  • Additional paid leave over the Christmas and New Year holiday period;
  • In-service training and professional development (you will receive extensive training before commencing employment, as well as ongoing development opportunities); and
  • A family friendly workplace, where the importance of a healthy work-life balance is recognised.

This is an exciting opportunity to gain invaluable senior leadership experience within a not-for-profit environment, work closely with highly experienced staff and CEO, and build a strong network within the NFP sector.

If you are ready to take on this rewarding career and truly make a difference in people's lives - Apply Now!

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