Client Services Manager (Counsellor/ Social Worker)

Job No: 83828
Location: Yuendumu, remote NT

  • Join an organisation dedicated to improving the quality of life for Aboriginal youth in the community
  • Exciting newly created management opportunity for an experienced Social Worker or Counsellor - make it your own
  • Six-figure salary package inclusive of base salary, super and significant salary packaging options
  • Extensive range of additional benefits include fully furnished accommodation, free utilities, phone and internet allowances

About WYDAC 

Warlpiri Youth Development Aboriginal Corporation (WYDAC), formerly Mt Theo Program, was started by Yuendumu Community in 1993 to address chronic petrol sniffing in Yuendumu. WYDAC achieved unprecedented community success in this initial struggle, which led to considerable growth in the scope of the services provided. WYDAC now provides a comprehensive range of programs that deliver diversion, development, treatment, and leadership services throughout the Warlpiri region.

WYDAC was created by, and for, Warlpiri people, and is governed by a Warlpiri Committee. WYDAC head office is located in Yuendumu Community, and the organisation has permanent staffing and operations at five different Warlpiri sites – Yuendumu, Willowra, Nyirrpi, Lajamanu remote communities and Mt Theo Outstation. The notable and sustainable success of the program has been firmly based on the support and strength of local Warlpiri youth and their communities, as well as the ongoing commitment of staff.

The program aims to promote positive and meaningful pathways for all young Warlpiri people and, in turn, their families and communities.

For more information, please click here.

About the Opportunity

WYDAC is now seeking an experienced professional to join their team in a brand new managerial role, as Client Services Manager, and serve as a member of the WYDAC Senior Management Team. This role is full-time and based in Yuendumu, remote NT.

Reporting directly to the CEO and WYDAC Board, your primary role will be to oversee all aspects of the WYDAC Client Services team and service, ensuring the design and delivery of culturally appropriate, supportive and effective client services for young people within the Warlpiri region.

Some of your key duties may include:

  • Directly supervising the Yuendumu Counsellor, Outreach Counsellor and Mt Theo Outstation Coordinator;
  • Managing all key external relationships and stakeholders for WYDAC client services;
  • Designing and improving client service policy and procedures;
  • Creating and leading a range of education/prevention resources and campaigns for key Warlpiri youth at risk issues;
  • Assisting the CEO with finance budgeting, operations, management and monitoring of client service teams; and
  • Assisting with HR activities as required (i.e. recruitment, training and development).

Please click here for a full position description.

About You

The successful candidate will hold appropriate qualifications and registration in psychology, social work, counselling or an equivalent field, along with significant experience in case management. As you will be overseeing the Client Services team, you should have a background in a similar management position. 

You will be a resourceful and self-motivated team player with a demonstrated understanding of youth-at-risk and remote community issues. Experience working with cross-cultural persons and community development is essential.

Finally, WYDAC are looking for candidates with excellent communication skills, along with the ability to work in a team with resourcefulness, self-motivation and independent decision making capabilities. A resilient operator, you will have good negotiation skills and the ability to remain calm under pressure.

Excellent computer skills, including the use of spreadsheets and databases will be a requirement.

Please note: To be considered you must have a current ‘Class C’ Open Driver’s License, and be willing to undergo a criminal history check and Working with Children clearance (Ochre Card) prior to commencement.

About the Benefits

This is a truly rewarding position for someone passionate about working with vulnerable youth, and where the results of your work can be seen in a very real way.

For your dedication, you will receive a six-figure salary package comprised of a base salary, super and salary sacrificing options.

In addition, you will also benefit from fully furnished accommodation, free utilities, phone and internet allowances, as well as exciting training and development opportunities! 

About Yuendumu, NT

Sitting on the edge of the Tanami Desert, 300 kilometres north west of Alice Springs, the remote community of Yuendumu is one of the largest Aboriginal communities in central Australia and has a thriving community of Aboriginal artists.

Yuendumu is a community largely made up of the Warlpiri and Anmatyerr Aboriginal people, with a population of approximately 817. It is located within the Yuendumu Aboriginal Lands Trust area on traditional Anmatyerr and Warlpiri land and includes numerous outstations.

For an isolated area, Yuendumu is surprisingly busy. With a strong arts centre, women's centre, its own media centre and a cutting edge youth program, Yuendumu is a community known for its energy and vitality.

Take advantage of this opportunity to take the next step in your career - Apply Now!

Apply Now

Personal Details * Required field

  1. Digits only or add + for international numbers

  1. (Please click on your profile and copy the URL from your profile page.)

Questions