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Sales Support Officer

Job No: 85597
Location: Toowoomba, QLD

  • Customer facing role with well-established Industrial Hardware in Toowoomba
  • Great opportunity for someone with a mechanical aptitude looking for their next big opportunity!
  • Attractive hourly rate starting from $23 + super, negotiable with experience
  • Small, friendly team culture - genuine career progression opportunities

Your new opportunity awaits!

Wallers Industrial Hardware now has a great opportunity for a reliable and hard-working Sales Support Officer to join the team in Toowoomba, on a full-time basis. Standard hours are Monday to Friday, 7.45am-4.45pm with no weekend work required.

As a Sales Support Officer with Wallers Industrial Hardware, you will handle customer enquiries both over the phone and in-store promoting the company's products and services. You will deliver technical advice and solutions that exceed client expectations and provide exceptional client service that strengthens long-term customer loyalty and ensures repeat business.

Specifically, your day-to-day duties will include:

  • Greeting and serving customers promptly both in shop and on the phone;
  • Driving to customer sites to deliver products (in work ute);
  • Unloading and unpacking warehouse deliveries (1-3 times per week);
  • Processing phone and sales representative orders;
  • Processing picking slips into invoices and;
  • Cleaning and maintaining a fully stocked trade area as required.

To be successful in this position you must have a mechanical/technical aptitude and a genuine desire to work in a customer facing role. Ideally, you would have previous experience as a fitter and turner or machinist, however, this is not mandatory, providing you have a mechanical background and the ability to talk confidently to customers about Wallers' products. 

Previous sales experience, particularly in an industrial environment would be great, however, what's more important will be your willingness and ability to learn about all of Wallers' products. You will also need to have clear written and verbal communication skills, be a good team player and be able to use your own initiative to add value to the business. 

This role would be well suited to someone from a trades or industrial background looking for an opportunity to utilise their skills, experience and knowledge in a new and interesting way.  

Please Note: To be eligible for this role, you must be capable of lifting heavy items (e.g. 20kg cartons). A current, open driver's license and a clean driving record is also a must.  

What we can offer you

A small, but well established and successful, family-owned business, Wallers Industrial Hardware offers employees a friendly and supportive working environment. They are looking for someone with a genuine desire to be an integral part of their team and the willingness to learn and grow within the business. 

On offer to the successful candidate is an attractive hourly rate starting from $23 plus super, negotiable with skills and experience, as well as plenty of free, on-site parking. You will be given comprehensive training on all of the company's products and processes, to ensure you are confident when dealing with clients, and opportunities to take on more responsibility within the business as you learn and grow in the role.

So what are you waiting for? If you are a customer-focused professional looking for your next big opportunity - Apply Now!

About Wallers Industrial Hardware

With more than 20 years experience servicing mining, machining and manufacturing industries, Wallers Industrial Hardware offers an extensive range of products and brands, combined with expert advice, to meet all of their clients milling, drilling and cutting tool needs.

Based in Toowoomba and Mackay, they pride themselves on their ability to provide competitive pricing and old fashioned service, with a service area covering the majority of Australia. 


Application Form

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