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Loans Officer

Job No: 85930
Location: Morayfield, QLD

  • Great opportunity to take your career in finance to the next level!
  • Attractive salary package!
  • Friendly team environment with energetic company culture!

About the Organisation

City Finance is a national organisation with a number of franchised offices across Australia. Providing small, unsecured personal loans up to $5,000 as their core service, City Finance has established themselves as a trusted name within the Australian lending market over the last 20 years. As a securely backed financial leader, City Finance is an agile organisation with strong financial expertise and growth forecasts.

About the Opportunity

Due to expansion, City Finance has an exciting opportunity for a Loans Officer to join their team in their Morayfield branch. This is a permanent part-time role, being offered with the following hours:

  • Monday 9am - 2pm;
  • Wednesday 9am - 2pm;
  • Thursday 1pm - 7pm;
  • Friday 9am - 2 pm; and
  • Saturday 9am - 1pm.

Reporting to the Lending Division Manager, you’ll be responsible for supporting lending operations to ensure maximum effectiveness and compliance, ensuring budgeted lending, arrears volumes, and customer service levels are achieved.

Some of your key responsibilities will include:

  • Contacting web applications in a timely manner via phone or email;
  • Completing records input on Daily Settlement Checklists;
  • Maintaining customer files within the Mercury system;
  • Processing customer sign up and loan applications;
  • Managing loan arrears, collections, and rejections; and
  • Cold-calling potential leads.

City Finance is seeking a candidate with demonstrated prior experience within the lending or banking sector, although experience in other customer service based roles will be considered.

A strong attention to detail and the ability to effectively prioritise your workload will ensure you flourish in this fast-paced, high volume position. You’ll need exceptional communication and interpersonal skills, with the ability to liaise with customers in a professional, welcoming manner. A high level of computer literacy is also required for the role.

About the Benefits

This role presents the opportunity to advance your career in finance with a well-established and respected organisation!

In recognition for your commitment and hard work, you'll be offered an attractive remuneration package. With an engaging senior management team and a welcoming and friendly culture, you'll enjoy working in a social environment where professional development and growth is encouraged and nurtured. 

In addition, you'll enjoy working in a modern and secure branch and located close to public transport, ensuring your commute to work is quick and easy. With no cash on premises and security cameras installed, you'll enjoy peace of mind knowing your safety is paramount.

This is an unmissable opportunity to step into a highly autonomous role and advance your career in finance and management - Apply Now!

Application Form

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