Service Centre Manager - Child Safety
Job No:
88365
Location:
Mt Isa, QLD
- Join an influential government organisation dedicated to supporting a resilient Queensland through delivering contemporary front-line human services to people most in need!
- Highly attractive remuneration of $111,503 - $117,931 plus superannuation based on skills and experience PLUS a wide range of benefits!
- Enjoy 12.5% super, relocation assistance, subsidised accommodation, flexible annual leave and more!
About the Organisation
Child Safety Services is the Queensland Government agency for child protection and adoption services. This department is dedicated to protecting children and young people from harm, or who are at risk of harm, and whose parents cannot provide adequate care or protection. This service forms part of The Department of Communities, Child Services and Disability Services and has a clear agenda for reform in response to recommendations of the Queensland Child Protection Commission of Inquiry report (The Carmody Report).
Child safety service centres work closely with non-government and government partners to provide support and a range of services to children, young people, families, and carers to ensure children's safety and wellbeing and to prevent children from being harmed.
The Mt Isa - Gulf Child Safety Service Centre is based in Mt Isa and services regional and remote centres including Mornington, Doomadgee, Cloncurry and Julia Creek; and as such is particularly focussed on the needs of Aboriginal and Torres Strait Islander communities.
About the Opportunity
The Department of Communities, Child Services and Disability Services now has a rewarding opportunity for a Service Centre Manager - Child Safety to join their team on a full-time permanent basis in Mt Isa, Qld.
Reporting to the Regional Director, you will be responsible for the operational management of the Child Safety Service Centre and leadership of a team of 40 in the delivery of high-quality child protection services to clients and communities.
Your key duties will include (but will not be limited to):
- Managing staff and physical and financial resources to facilitate effective and timely delivery of core services to meet organisational and community expectations;
- Implementing quality case management systems, practices, standards and service delivery framework;
- Leading, managing and supporting a committed team across a range of locations to get best results; including ensuring there is appropriate professional development and supervision;
- Interpreting and implementing change in accordance with an established reform agenda;
- Developing and maintaining productive and enduring partnerships with government, non-government, community and indigenous stakeholders;
- Providing high-level support and advice to regional management in relation to outcomes, delivery, and improvement strategies; and
- Fostering a culture and philosophy of frontline service delivery, teamwork, and commitment to excellence.
The Department of Communities, Child Services and Disability Services are seeking a candidate with demonstrated experience in managing operational activities in line with strategic objectives and achieving results through productive working relationships and effective staff leadership.
You will also have an understanding of the issues, philosophies, and trends that affect the delivery of human services, including issues affecting Aboriginal and Torres Strait Islander peoples. Previous experience working in Indigenous communities (preferably in remote areas) will be highly regarded.
This role requires the successful candidate to have a strong focus on community engagement and display exceptional communication and interpersonal skills to ensure you are effectively establishing relationships.
Formal tertiary qualifications are not mandatory but relevant human services and management qualifications will be highly regarded.
Please note: It is a requirement to provide an Aboriginal or Torres Strait Islander person who is recognised and accepted in the Aboriginal and Torres Strait Islander community as a reference; successful applicants will also be subject to a criminal history check and/or blue and yellow card screening.
Responses to the selection criteria is not required, however, candidates must complete the screening questions below and upload a current resume.
About the Benefits
In return for your hard work and dedication, you will be rewarded with a highly attractive remuneration package of $111,503 - $117,931 plus superannuation and a wide range of benefits, including:
- Rural location incentive: $7,500 per year;
- Locality allowance: $91.60 per fortnight; and
- Accommodation assistance as per the Employee Housing Policy and Procedure
In addition to these benefits, working in a regional centre can be a challenging and rewarding experience that will enable you to build a range of skills and experience not always available in metropolitan areas.
People of Aboriginal and Torres Strait Islander descent are encouraged to apply.
This is a fantastic opportunity to lead a professional team and make a real difference within Indigenous communities - Apply Now!