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Medical Correspondence & Records Officer

Job No: 89911
Location: Alice Springs,NT

Embrace the real challenge - be vital, be rewarded, be supported.


Nganampa Health Council is an Aboriginal owned and controlled health organisation operating on the Anangu Pitjantjatjara Yankunytjatjara Lands in the far north west of South Australia. Across this area, we operate seven clinics, an aged care facility and assorted health related programs including aged care, sexual health, environmental health, health worker training, dental, women's health, male health, children's health and mental health.

When you join Nganampa Health, you are joining a community of primary healthcare professionals, united by our desire to make a difference. We learn and experience something new every day, and we are supported by the professionalism and spirit of our colleagues and our organisation.

Widely recognised as being an exemplar Aboriginal health service in the country, here at Nganampa Health we understand the power of every small step we make to support the health of our community. We embrace the diversity of our challenge and thrive on the rewards that come with it. 

Further information can be found at

At Nganampa Health, our people are our greatest strength.

Nganampa Health Council has an exciting opportunity for a Medical Correspondence and Records Officer to join their team in Alice Springs, NT. This is a part-time role, where you will be required to work up to 22.8 hours across a 5 day working week, with flexibility as to how those hours are distributed.

Reporting to both the Communicare Manager and Health Services Manager, you will be responsible for receiving and managing a broad range of medical correspondence from Nganampa Health Council's remote area clinics. 

More specifically, some of your key duties will include:

  • Receiving all incoming medical correspondence from external hospitals and agencies;
  • Receiving internally-generated medical information including ECG reports and pathology reports, etc.;
  • Checking documents for duplicates, and then scanning into the Communicare Clinical Information System;
  • Liaising with medical and program staff within the organisation around document management; and
  • Assisting with patient enrolments to the Indigenous Health Incentive Program.

The successful candidate will be a highly organised and process driven administration professional, with the ability to work to strict timeframes, ideally with a background in health care and a familiarity with relevant terminology.

A high attention to detail and a strong computer literacy will be key attributes to your success, as will your ability to work both autonomously and with limited supervision. Further to this, you will understand the importance of maintaining patient confidentiality.

While not essential, candidates with previous experience using Clinical Information Systems, in particular the Communicare Clinical Information System, will be highly regarded.

Candidates who are open to change, accepting of and interested in engaging with Aboriginal people, will be well suited to this position. Previous experience working with Aboriginal communities in a remote setting will be highly advantageous.

To be considered, you must be willing to undergo a Police Check prior to commencing employment.

Why join the Nganampa Health team.

In return for your professionalism, commitment and care, Nganampa Health brings you a truly unique and satisfying career opportunity.

We offer excellent financial rewards and the chance to develop a remarkable skill set and experience a different side to Australia. But most importantly, we empower you to make a difference on the frontline of primary healthcare for Indigenous Australians.

As a Medical Correspondence and Records Officer at Nganampa Health, you will receive an excellent remuneration package based on experience. You will also receive a range of benefits including:

  • Base salary of $65,000 - $73,000 depending on experience;
  • Superannuation;
  • Leave loading;
  • Relocation assistance if recruited outside of Alice Springs (negotiable);
  • Generous leave provisions: 5 weeks annual leave, 3 weeks sick leave and 2 weeks study leave!
  • Annual airfares if recruited outside of Alice Springs; and
  • Salary sacrificing options to greatly increase your take home pay by up to $16,000!

To help you embrace the challenge, we provide a true learning culture, professional processes and unrivalled support. Join us and become an integral part of our close, collaborative staff community.

Aboriginal and Torres Strait Islander people are encouraged to apply.

Please note: Applications will close at 5:00pm on Friday 30th June. 

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