Office Practice Manager (Port Augusta, SA)

Job No: 92120
Location: Port Augusta, SA

About the Organisation

Established in the early 1970’s, Pika Wiya Health Service Aboriginal Corporation provides culturally appropriate, comprehensive primary health care services, social support and training to all Aboriginal and Torres Strait Islander people.

The organisation operates from its premises in Port Augusta and also has clinics at Davenport, Copley and Nepabunna communities. Pika Wiya Health Service Aboriginal Corporation also provides services to the communities of Quorn, Hawker, Marree, Lyndhurst and Beltana.

About the Opportunity

Pika Wiya Aboriginal Health Service Aboriginal Corporation (Pika Wiya) now has a full-time opportunity for an experienced Office Practice Manager to join their team in Port Augusta, SA.

In this role, you will be primarily responsible for the provision of specialised clerical, patient transport, and administrative services within the clinical/administrative team.

You will also work closely with the clinic supervisor, medical practitioners, and other organisations to ensure accurate medical claiming and billing and to organise placements.

More specifically, your key duties will include (but will not be limited to):

  • Providing supervision, advice, and assistance to all Clinic Staff (10 staff members) and transport staff;
  • Overseeing the implementation of on call and recall systems;
  • Distributing client notes to appropriate statutory/legal authorities upon request;
  • Ensuring that methods of generating income via Medicare, MBS Item Numbers, PIP, SIP, and PNIP are developed and maintained in line with set guidelines;
  • Overseeing accreditation processes and contributing to quality improvement programs;
  • Acting as the administrator of the Communicare medical records system; and
  • Overseeing the provision of client support in completing PATS processes.

To be successful in this role, you must have demonstrated experience in a similar position, training in Communicare, and a tertiary qualification in Business Administration or equivalent.

Candidates are also required have the following:

  • Demonstrated experience of working with and within the Aboriginal community;
  • Demonstrated experience in Medicare billing and claims management;
  • A knowledge of the Medicare Rebate System and Practice Incentive Program;
  • A knowledge of legal obligations regarding statutory requests and principles of confidentiality;
  • Experience in clinical and medical reception, office procedures and electronic medical record systems; and
  • A working knowledge of medical terminology.

You will be an effective leader with the ability to nurture a team environment and conduct day-to-day business within the practice using tact, diplomacy, and empathy for others. As such, you will display exceptional interpersonal and communication skills and have the ability to work under pressure.

It is crucial to this role that you have previously worked in an Aboriginal organisation or community or have an understanding of appropriate cultural practices.

While not essential, candidates with formal training in continuous quality improvement and/or a tertiary qualification in workplace training and assessment will be highly regarded. 

To view a complete position description, click here.

Please note: You must also hold - or be willing to obtain - PRODA and HPOS access, a current drivers license and possess a current first aid certificate. 

About the Benefits

In return for your hard work and dedication, you will be rewarded with a competitive salary circa $68,129 - $71,278 (commensurate with skills and experience) plus super and generous salary sacrificing benefits. 

You will also receive access to a mobile phone and study leave options!

If you're an experienced Office Practice Manager looking for a new career challenge - Apply Now!

About Port Augusta 

Also known as the "Crossroads of Australia" and Gateway to the Flinders Ranges, the outback and Spencer Gulf.

Port Augusta is located on the waterways at the head of the Spencer Gulf, in close proximity to the spectacular Flinders Ranges, and has a population of 13,985 residents. Due to its location, Port Augusta also makes an ideal base to explore the regions many attractions.

The city offers all the conveniences and facilities expected from a modern city. There is a variety of accommodation ranging from backpacker accommodation, camping, caravan parks, hotels, and motels. There is also a wide selection of restaurants and cafes.

Port Augusta also offers modern shopping facilities within a friendly mall atmosphere plus a number of recreational facilities that can be enjoyed.

 

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