Information & Support Coordinators
Job No:
94516
Location:
Milton, Brisbane, QLD
- Get your foot in the door of an established Australian NFP in the healthcare industry!
- Enjoy an attractive remuneration circa $50,000 - $55,000 + super, salary sacrificing options and FBT concessions!
- Genuine opportunities for career growth and development - recent grads encouraged to apply!
About the Organisation
Lung Foundation Australia is a national, not-for-profit organisation based in Brisbane. Their vision is to ensure that lung health is a priority for all in Australia and to promote lung health by:
- Educating the community in lung health and early detection of lung disease;
- Reducing the burden of lung disease in the community through patient and carer support;
- Influencing public policy, through advocacy across all levels of government; and
- Raising funds for medical and scientific research.
The Lung Foundation Australia National Office employs about 21 professional/administrative staff, supported by a team of dedicated volunteers.
About the Opportunity
Lung Foundation Australia now has two exciting opportunities for full-time Information & Support Coordinators to join their team in Milton, Brisbane.
Reporting to the Information & Support Manager, both positions will be responsible for providing information, support and referral on the Information and support line, as well as managing and coordinating separate projects relevant to Lung Foundation programs.
More specifically, duties will include:
- Providing general information and general support via free call service (this service does not provide medical advice or counselling);
- Managing email enquires;
- Sending disease specific information to patients/carers and health professionals; and
- Referring callers to internal and external patient support groups, peer matching services, pulmonary rehabilitation programs, education webinars and seminars, Lung Cancer Support Nurse, and other community support organisations.
In addition to the shared responsibilities mentioned above, one role will focus on the coordination and delivery of Education Seminars across Australia, while the other will focus on providing support to the Rare Lung Disease program.
To view full position descriptions with specific duties for each role, please click the links below:
Information & Support Coordinator (Education Seminar focus)
Information & Support Coordinator (Rare Lung Disease focus)
About You
These roles will be well suited to a person returning to the workforce who has a broad range of skills, and also recent graduates who are looking for an opportunity to launch a successful career in the NFP and/or healthcare space!
Due to the nature of the roles, Lung Foundation Australia is looking for well-spoken and personable candidates who genuinely enjoy engaging with others. You'll maintain a strong focus on excellent customer service, with a great phone manner and strong interpersonal skills that ensure your ability to build relationships with people of a variety of backgrounds.
Prior experience in a health/NFP environment is not essential, however you will need strong organisational skills and an adaptable approach to your work; you'll be able to multitask and will enjoy working in a varied environment with diverse responsibilities. Although not essential, any copywriting and/or event management experience (including volunteer experience in this space!) will be highly regarded.
Importantly, you'll be willing to learn, and eager to grow your skills and experience. Your initiative and desire to embrace new things will ensure you develop a successful career with Lung Foundation Australia.
About the Benefits
This is a unique opportunity for a caring, focused and committed individual who enjoys working in a team to get their foot in the door of a respected and established not-for-profit organisation. You'll take on a varied and exciting role within the healthcare industry, where no two days are the same.
Full induction and training will be provided to ensure you're well prepared to achieve success in your new role. Additionally, with a history of internal mobility and a dedication to developing key performers, a career with Lung Foundation Australia will enable the right candidate to reach their potential and grow with the organisation.
In return for your hard work and dedication, you'll be provided with an attractive remuneration circa $50,000 - $55,000 plus super, salary sacrificing options and FBT concessions. You'll also benefit from a convenient Milton location, with public transport close by.
If you have a ‘can do’ attitude, the ability to work collaboratively in a small team environment, and a determination to succeed, this could be the role for you! Apply Now!