Inside Sales Support
Job No:
96438
Location:
Langley, BC
- Exciting opportunity for a highly motivated Inside Sales Support Representative with an interest in the telecommunications industry
- Competitive base salary of $50,000 - $55,000 plus an incentive structure and great benefits
- Join a friendly team environment with lots of diversity and challenge
About Primex
Whatever the communication technology you’re installing—from fiber optics to copper to wireless—and whatever the size and scope of the installation, Primex is your choice for innovative, adaptable enclosure designs.
At Primex, we design and build enclosure solutions that match your project needs and business objectives. Our products make better connectivity possible by providing our customers with the right fit at the right price.
Want to know more? Please visit our website or watch the video below.
A New Opportunity Awaits
Primex is currently seeking a highly organized and tech-savvy Inside Sales Support representative to support our Outside Sales team on a full-time basis.
Based in Langley, this is a great opportunity for someone with a keen interest in supporting a business unit in helping them to achieve revenue growth. This will be done by supporting an Outside Sales team of 2/3 people throughout every aspect of the sales process. Although you may be required to attend trade shows and provide customer follow-up, you won't be expected to cold call new leads.
Reporting to the Sales Support Manager, your key responsibilities will include:
- Providing timely sales support to all internal and external sales personnel
- Coordinating the shipment and delivery of product samples, literature and marketing materials
- Soliciting new business opportunities with other sales personnel
- Working to expand customer share of existing accounts by upselling additional products and volume quantities
- Answering customer inquiries, providing timely quotes, assisting with closing sales, and resolving customer complaints and problems
- Providing training to customers and staff on product usage
- Entering and maintain up-to-date customer information in Salesforce
- Communicating all customer changes, pricing and special requirements
- Assisting the Marketing Department with tradeshow logistics and marketing material requirements
- Maintaining working knowledge of market trends and staying informed of new product trends and competitors
- Providing administrative support to other managers, as required.
This role is well suited to someone with 2-5 years of sales support experience, and knowledge of the telecommunications industry will be considered an asset.
A post-secondary education is advantageous, but not essential for success in this role. What is essential is strong interpersonal and communication skills, strong written and verbal communications skills, the ability to manage multiple projects, as well as proficiency with Salesforce and MS Office applications.
Previous experience with Syspro or other manufacturing ERP systems is also considered an asset. Similarly, fluency in Spanish is considered an asset.
Most importantly, you will maintain a positive and professional manner at all times, and work to deliver on our corporate promise of 'First Time, On Time, Every Time'.
Please note that for this role there will be occasional travel to the US required and you must be willing and able to fulfill this requirement.
If this sounds like you, please read on to see what a career with Primex can offer you!
The Rewards
In exchange for your hard work and dedication, you'll receive a highly competitive base salary plus a great range of benefits including:
- Competitive incentive plan
- Comprehensive health benefits plan - medical, dental, vision, life insurance, AD&D
- MSP premium assistance (or provincial equivalent)
- RRSP matching program
Best of all, you also will reap the rewards of being part of our exceptional company culture!
Our company is founded on six core values: Safety, Connection, Collaboration, Integrity, Creativity, and Innovation. At Primex, we always look out for each other, we respect each other and we are 100% engaged with the work we do. We take accountability for our mistakes, but this doesn't stop our innate desire to be bold, try new things and stay ahead of the game.
If you're as innovative and dedicated as we are, don't miss this exciting opportunity to use your experience to take your career to the new heights - join the Primex team today!