Consumer Lending Officer

Job No: 97230
Location: Winnipeg, MB or Steinbach, MB

  • Use your sales experience in this fast paced role with an industry leader!
  • Receive a competitive annual salary plus a great host of benefits!
  • Join an organization that is committed to providing great service to its members and supporting its team!

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union is Manitoba’s largest credit union and the 8th largest in Canada with over $5 billion in total assets. For the past 76 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website

An Exciting Opportunity Awaits  

We currently have an exciting opportunity for a Consumer Lending Officer to join our team in either the Steinbach or Winnipeg offices.

In this role, you will be responsible for providing lending services in a courteous and professional manner to current members and potential members.

More specifically, you will need to recognize member needs and promote and cross-sell all credit union products and services to members. You will also ensure all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures.

Key responsibilities include, but are not limited to: 

  • Conducting interviews via email, telephone or in person with members and potential members to identify lending needs
  • Analyzing and adjudicating applications for Mortgages, Loans and Lines of Credit based on character, capacity and collateral to assess credit worthiness 
  • Responding to members' inquiries on lending services
  • Resolving routine member concerns in relation to lending services
  • Referring cross-sell opportunities to other SCU departments
  • Adhering to legislation and security procedures as they pertain to the position

Most importantly, you will use your needs based selling approach to ensure that potential customers receive the correct and most relevant credit union products and services. 

Our ideal candidate will have a post-secondary diploma or degree in Business and/or 2 to 5 years of related lending experience or 5 years of sales experience, preferably in a financial institution. A combination of education and experience will be considered. 

Please note that working some evening and Saturday shifts, as part of a rotation, is a requirement for this role.  

You will also possess:

  • Exceptional customer service skills with the ability to build and maintain long-term relationship

  • Excellent interpersonal, written and verbal communication skills

  • Demonstrated analytical, judgment and decision-making skills

  • Demonstrated prioritization, organization, time management, planning and follow-up skills

 Above all, you will be a results-focused professional with strong business acumen who leads by example. 

How We'll Reward You 

You can look forward to joining an organization that values teamwork and is akin to a family. You will also receive a competitive annual salary based on skills and experience plus bonuses. You will also receive a great host of benefits, including:

  • Extended medical, dental, and vision benefits
  • LTD, STD, Life, and AD&D insurance
  • Staff Banking Benefits (i.e. free staff chequing account, low interest Mastercard, bonus rate on deposit and loans of 0.25%)
  • Company matched pension plan after 1 year of service
  • Clothing allowance
  • Company BBQs, and appreciation events like picnics, golf tournaments, staff lunches, and family events
  • Opportunities for professional development

We are also very proud to give back to our community in a variety of ways, and each member of our team is given the opportunity to participate in these events. 

If you're looking to join a friendly and supportive team with a growing organization, this could be the opportunity for you! Apply Today!

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