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Sales and Account Administrator

Job No: 97407
Location: Mooroolbark, Melbourne

  • Kick-start your career with this exciting entry level sales and account management role!
  • B2B sales, customer service and/or account management experience a plus
  • Family owned and operated wholesale nursery in expansion phase - established for over 150 years!
  • No industry experience necessary - great attitude a must
  • Attractive remuneration circa $52,000-$65,000 negotiable with experience

About Humphris Nursery

Humphris Nursery (Humphris), is a wholesale only nursery located on 10 hectares of land in Mooroolbark, at the foothills of the Dandenong Ranges.

Established in the 1850's, Humphris has been modernised, expanded and cared for by 5 generations of the Humphris family, making it one of the oldest continuously registered wholesale nurseries in Australia.

They supply a wide range of exotics, natives and grasses into quality retail nurseries and have expanded and developed to include not just high quality plants to the retail trade, but also to landscapers, councils, and advanced growers. Their extensive client list includes major retailers Bunnings and Big W. 

Your new career awaits!

Humphris Nursery now has an exciting opportunity for a Sales and Account Administrator to join their team based at Mooroolbark on a full-time basis. 

Reporting to the National Sales Manager, you will be accountable for a portfolio of existing clients, as well as looking for opportunities to grow sales within a new client base. This is a hands on role that will see you managing and following orders from the customer through all areas of the production cycle, including communicating with internal departments to ensure stock is of the best quality and dispatched correctly and on time. 

Your day-to-day responsibilities will include but not be limited to:

  • Supporting the sales team with all on-site customer enquiries, phone calls and emails;
  • Acting as the first point of contact for your customer base including managing complaints regarding sales; deliveries; stock enquiries etc;
  • Ensuring all sales enquiries, orders and requests are processed in a timely and efficient manner; and
  • Assisting in the development and circulation of a weekly stock list to distribute to client base.

What you need to succeed

The team at Humphris love what they do and are looking for passionate, driven and enthusiastic people to join their team. If you have the right attitude, they will help you to develop excellent sales, commercial, and business skills that will set you up for future success. 

In return, they are looking for someone with KIPPA - keenness, intelligence, persistence and attitude - in bucketloads. You need to work hard, be a team player and be focused on delivering exceptional customer service to your client base to ensure repeat business, new clients and customer loyalty. 

You don't need any formal qualifications or industry experience, however any experience working in a B2B sales or business environment will be beneficial. As you will spend a lot of time liaising with customers on the phone, you must be an articulate and confident communicator with the ability and willingness to instigate telephone contact with key decision makers in order to close sales.

This role would be well-suited to someone who has 2-3 years experience in a B2B sales, customer service or account management role that is looking for a chance to learn and develop their career within an organisation in an exciting expansion phase.

About the Benefits

With over 150 years in the industry, the team at Humphris know their stuff! You will be joining a team of friendly, hard-working people who love what they do and are passionate about growing their business and delivering an exciting and evolving product range to their clients. 

You will be recognised and rewarded for the work you put in with an attractive remuneration package circa $52,000-$65,000 negotiable with skills and experience. Annual salary and career progression reviews are also available for all employees and you will also love coming to work everyday in beautiful, tranquil surroundings away from the hustle and bustle! 

This is a unique and exciting opportunity for a driven individual to take their career to the next level. If you love providing great customer service don't wait - apply now!

Application Form

Apply now for this role by completing the first round interview questions below in your own words, and clicking the 'Next' button at the bottom of the page.

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