Assistant Manager - Hospitality Operations

Job No: AO4959
Location: Adelaide Oval

Adelaide Oval

Adelaide Oval has long been one of Australia’s most recognisable and prestigious venues.  Its prominent location as the centrepiece of the Adelaide CBD’s revitalised riverbank precinct, along with stunning panoramic views over the city, the Oval’s hallowed turf, St Peter’s Cathedral and beyond, makes Adelaide Oval an outstanding destination.

The Adelaide Oval Stadium Management Authority (AOSMA) is the organisation responsible for the management of the redeveloped Adelaide Oval precinct and is a joint venture between football (South Australian National Football League) and cricket (South Australian Cricket Association). The Oval, a world-class, multi-purpose 53-thousand seat stadium is Adelaide’s number one tourism destination attracting over 1.8 million visitors each year and is a significant contributor to the State’s tourism assets with the award winning RoofClimb and Stadium tours. 

AOSMA employs approximately 180 full-time staff, plus 1,500 casual employees, in roles including operations, customer service, chefs, cooks, supervisors, baristas, bar and functions staff and stores attendants, making Adelaide Oval one of the state’s largest employers in the hospitality and tourism sectors.

As well as managing a busy function and event business at Adelaide Oval, AOSMA also oversees a number of additional venues including, Oval Hotel, Ukaria Cultural Centre, Monarto Safari Park, Koffee Ink, (A)Lure and, the Malt Shovel Taphouse.

Assistant Manager - Hospitality Operations

The Adelaide Oval are seeking an experienced, resilient, and passionate Assistant Manager - Hospitality Operations to be responsible for the profitable delivery of Functions and Events at Adelaide Oval.

Your success in this role will be driven by strong relationship building, time management, and problem solving skills coupled with an enthusiastic and innovative mindset. This is a fast paced, challenging role which will be driven by our hospitality services within the Functions & Events portfolio at Adelaide Oval (including match day) and external venues.

What you will be doing:

The Assistant Manager - Hospitality Operations will be required to manage key relationships with the Venue Hospitality Manager, F&E Sales Team, Hospitality Supervisors, the Kitchen Brigade and external stakeholders. This is a hands on role that requires an experienced individual who has worked extensively in the Food and Beverage industry.

  • Delivery of best practice Food and Beverage at a world class venue.
  • Setting up of all systems and processes relevant to the best practice delivery of Food and Beverage services within the Functions and Events business at Adelaide Oval.
  • Ensuring delivery of staff training and development programs.
  • Assistance in creating the Functions & Events product in conjunction with the Senior Hospitality Team.
  • In the absence of the Venue Hospitality Manager - liaising directly with the Senior Management Team, providing operational advice and assisting in strategic planning.
  • Maximise profitability of the Functions and Events department.
  • Event day client liaison and satisfaction achievement.
  • Leadership and mentoring of our Hospitality Supervisors and Hospitality Attendants.

To be successful in this role, you will have:

The successful candidate will have proven and extensive experience in:

  • The Food and Beverage industry, preferably with significant experience in a convention, entertainment or five star environment.
  • Corporate functions.
  • Hospitality management.
  • Workforce planning.
  • Working with senior management.
  • Managing events and facilities.
  • Relevant tertiary qualifications in Food and Beverage or Business Management or relevant experience in a similar role. 

What's in it for you:

While working at the iconic Adelaide Oval, you’ll be rewarded for contributing to the delivery of World Class events through our suite of reward and recognition initiatives. To help you kick goals while working with us, you’ll have access to staff benefits including:

  • Discounts across Adelaide Oval, RoofClimb and Oval Hotel
  • Paid Parental Leave (over and above the Government PPL scheme)
  • Subsidised car parking
  • Health & Wellness programs
  • Flexible working arrangements
  • Training & development opportunities
  • Private Health corporate discounts 

Applications

Please note that out of hours work will be a requirement of this role, in line with the business operations of Adelaide Oval. This includes weekend work and working on Major Event Days at Adelaide Oval or the surrounding associated venues.

To be eligible to apply for this role you must be legally permitted to work in Australia.

 

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