Parking Operations Casual

Job No: CN1996
Location: Newcastle, NSW

  • Would you enjoy presenting a positive ambassadorial face to a sometimes challenging, parking management customer service role?
  • Do you want to keep your pedometer pumping walking around the beautiful streets of Newcastle?
  • Do you like providing customers and visitors with information on how to use the parking equipment, facilities that are available, civic information, directions and assistance?
  • Casual role

City of Newcastle (CN) has an opportunity for a Parking Operations Casual to join our Assets and Projects team. This role acts as City ambassadors by delivering a customer focused parking management and information service, which focuses on safety, accessibility and amenity.

As a great communicator, you will provide customers and visitors with information on how to use the parking equipment, facilities that are available, civic information, directions and assistance as they require. You’ll also monitor parking in accordance with the NSW Road Rules and associated Acts and Regulations, and issue parking penalty notices for offences. Preparing and presenting evidence in Court as required is part of the role, as is reporting irregularities in signs and markings, parking meter faults and vandalism.

As you’ll be out and about, it will be your role to also carry out basic maintenance tasks to ensure that CN’s on-street parking metres and the Mall Car Park are operational, and presented in a clean and tidy manner and maintain accurate records of all parking meter faults and service records in our Parking Enterprise Management System.

You may be required to work across 7 days which may include staggered shifts commencing at 6:30am or finishing at up to 9pm in the evening. You will be required to work independently with minimal supervision.

To be successful in this job you will have:

Essential

  • Knowledge of the Road Rules 2014 and the Local Government Act 1993.
  • Excellent customer service skills, public contact experience and the ability to promote Council’s image.
  • Sound problem solving skills with the ability to competently address technical issues including an ability to apply sound mediation, conflict and negotiation skills.
  • Ability to work in a multi-disciplinary team environment with a customer service focus.
  • Sound written and oral communication skills including sound computer literacy.
  • Ability to manage work priorities efficiently and to work independently with a minimum of supervision.

Desirable

  • An understanding of the local government regulatory operations with knowledge of the Road Rules 2014 and Local Government Act 1993.
  • Basic knowledge of electronics and electronic componentry
  • Current Driver’s Licence
  • Working knowledge of Microsoft Office products.
  • Understanding of portable 2-way radio etiquette

Sound like the perfect job for you? Apply Now!     

Application Closing Date: Sunday 30th June 2019

To view the full position description please click here

You must have the right to live and work in Australia to apply for this job.

All candidates will be assessed against the selection criteria outlined in the position description. Suitable candidates may be placed on an eligibility list for future identical positions for a period of 12 months.

City of Newcastle proudly promotes the principles of Equal Employment Opportunity and fosters a culture of diversity to represent the community of our Local Government Area.

Remuneration: $39.9114 per hour (including 25% casual loading)

For further details please contact:  Mike Heather – Parking Operations Coordinator – 02 4974 5008

Apply Now

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