Site Manager Employment Services

Job No: COM231
Location: West Perth and Joondalup

Site Manager Employment Services

  • Full Time Position Available
  • Position Located in West Perth and Joondalup
  • Attractive Remuneration Package

About Us

Communicare was established in 1977 and has developed into a dynamic not-for-profit organisation that aspires to create strong, safe communities; offering hope and opportunities for people to participate to their full potential by inspiring, supporting and empowering them to live a life of their choice in an inclusive community.

Our philosophy is to provide hope and opportunity for people in need and, over the years, we have distinguished ourselves as a provider and innovator of services as well as an advocate to enhance social and economic inclusion.

The Role

The purpose of this position is to be fully responsible for the day to day management of the site and ensure all activities are carried out effectively and efficiently.  In doing so, the position ensures that the service provided to clients is in accordance with Department of Employment (DoE) contract requirements (including Service Guarantee and Code of Practice), contract KPIs and star ratings are continuously improved in accordance with DoE guidelines and Communicare’s ethos.

Selection Criteria

The successful applicant will possess:

  • Knowledge of and experience within employment services – understanding of its operations.
  • Ability to manage operational activities, deliver desired program outcomes whilst maintaining excellent service quality.
  • Ability to inspire, motivate, coach and lead members of your team and Job Seekers.
  • Experience in change management and the ability to work within contract and compliance obligations.
  • Well-developed negotiation, advocacy, conflict resolutions skills and the proven ability to utilise these to effectively address customer enquiries and to prevent or to settle disputes.
  • Sales/Marketing understanding and experience – the ability to develop, refine and implement action plans, proposals and reports to ensure continuous improvement in service provision.

How to Apply

To apply please forward your;

  • Current resume,
  • Cover letter,
  • Statement addressing selection criteria

Click Here to view Position Description. 

Applications close 4pm Friday 20th January 2017.

The successful applicant for this role will have the following; Current driver’s licence, Police clearance (no older than 6 months) and Working with Children’s Check.

Please note: Short listing will commence immediately. We reserve the right to close the position without notice. Only suitable candidates will be considered and contacted if short listed. Unsolicited resumes and contact from recruitment agencies will not be accepted.

 

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