About the Opportunity
Cruise Whitsundays is seeking a Pontoon Manager to join the team. The successful candidate will, through relevant procedures, be responsible for the servicing, maintenance upkeep and functionality of ancillary vessels, machinery & equipment at the pontoons ensuring the best possible facilities for our day & overnight guests. Additionally, they are responsible for the training and supervision of the overnight pontoon crew members.
Additional responsibilities will include:
- Maintain presentation of the Pontoons and Auxiliary vessels
- Responsible for customer service and product delivery
- Responsible for Start-up and Shut down of Generators and Engines
- Comply with Cruise Whitsundays Safety Management systems
- Be proactive with continuous improvement and efficiency
- Have an eye for detail
- Have a general aptitude for maintenance and engineering
- Can lead a small team by example
- Clear communication skills
- Promote company values
- Stock control
- Train new crew on board the pontoon in all in water practices as well as any of the pontoon/ancillary vessels
- Oversee the daily pontoon tasks and supervision of pontoon employees
- Responsibility for ensuring maintenance is undertaken on board and defects are recorded
- Rescue and lookout duties for guests
Experience, knowledge and requirements:
The ideal candidate will be an experienced Deckhand or Pontoon Crew member with extensive Marine Tourism experience, with the ability to:
- To work autonomously, with vessel handling experience
- Be flexible and reliable, have excellent customer service skills, be well presented and have the ability to work as part of a team
- Have a Coxswains (Open) ticketand MED III, with a Master V and MED II (advantageous)
- Possess a Maritime Radio Operator’s Licenceand Responsible Service of Alcohol certificate and First Aid Certificate, with AED and O2
- Can conduct risk assessments and introduce practical safety measures
- Working knowledge on how to conduct safety drills
- Comprehend inclement weather procedures (Cyclone procedure) and understand weather forecasts
Your roster will require extended periods of living on the pontoon.
To be successful in this role you will be a team player with a can-do approach. Good communication skills are key, as is your drive and motivation to 'get the job done'.
Some flexibility is also needed as working weekends will be a requirement.
To submit your application for this exciting role please answer the following questions and attach a copy of your resume at the end of the application form.
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