Out Of Hours Travel Consultant - New Malden

Job No: F141844

Location: New Malden

Out of Hours Travel Consultant

Welcome to Flight Centre

Flight Centre Limited is one of the best kept secrets in travel globally.  After starting with one shop 27 years ago in Australia, we have enjoyed remarkable ongoing growth every year since.  Globally we turn over in excess of $11 billion and are now one of the world's largest travel agency groups, with more than 2,000 leisure, corporate and wholesale businesses in 11 countries.

Our rapidly expanding network now extends throughout Australia, New Zealand, the United States, Canada, the United Kingdom, South Africa, Hong Kong, India, China, Singapore and the United Arab Emirates.

Flight Centre UK Group is made up of 12 brands and growing. Most of these brands are travel related and cover business, corporate, retail, leisure and wholesale operations. 

Last Year Flight Centre UK Group sent away in excess of 700,000 passengers with a turnover in excess of £500 million.

Flight Centre UK invests heavily in its people and their development and is a winner of The Sunday Times "Top 100 Best Companies To Work For" 6 years running with special awards for Leadership and Training and Development programmes.

About the Opportunity:

This is a great position for someone who likes to have their daytime free, avoiding the busy commute. The role involves working in a busy and pressurised environment where no two days are the same. You would be involved in all aspects of travel within the Flight Centre Group, from corporate to retail, working on a shift rota.

Your main duties will involve:

• Working under pressure, often on an emergency basis, to provide solutions to our corporate and leisure clients travel needs
• Booking all aspects of travel including flights, car hire, chauffeurs, trains & accommodation
• Building relationships and exceeding customers expectations
• Using Galileo and Amadeus for reservations, ticketing and reissues
• Working on a rota basis covering weekends, evenings, nights and public holidays
• Reaching KPI's

What we are looking for:

• At least 2 years experience in a travel consultant role and an understanding of scheduled air contracts
• CRS experience - preferably both Amadeus and Galileo
• Great communication skills and the confidence to deal with clients at all levels
• A quick thinker who is able to come up with immediate solutions under pressure, and deliver them accurately

How you'll be rewarded:

• Be part of a very successful and dynamic global brand 
• OTE of £28,000
• Free health and wellness consultations 
• A friendly and dynamic team culture, with various Corporate Events (e.g. bootcamps, corporate games)
• Free financial planning consultations
• Ongoing travel industry benefits  
• Industry and personal training and development
• Outstanding career prospects

Don't miss out on this great opportunity - apply today!

Important note: Flight Centre only uses recruitment agencies when we need a bit of extra help. So unless we contact you, no agency applications or calls. Thank you.