Travel Manager: Corporate Traveller - Oakville (Southwestern Ontario)

The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Business Development Manager and ensures the service agreement between the client and Corporate Traveller is delivered in a way which ensures total client satisfaction and client retention. 

Responsibilities

1. Travel Management

• Ensure client's retention with Corporate Traveller by exceeding client expectations in every interaction with the account manager in relation to:
• Understanding and anticipating client needs and travel preferences
• Responding quickly and proactively to client requests
• Anticipating client travel requirements
• Resolving client complaints
• The accuracy and timely presentation of Clients travel documentation

2. Teamwork and Communication

• To be an active contributing member at meetings with Team Leaders and BDMs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Corporate Traveller
• Share information with fellow Travel Managers and Team Leaders to ensure a united, consistent and professional approach to client account management

3. Office Systems and Processes

• To contribute to the development and maintenance of office systems and processes associated with accounts
• To ensure that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file

Rewards:
* Working with an extremely productive and expanding worldwide brand
* Excellent working conditions
* Unlimited earning potential

Successful applicant will have:
* Minimum 1 year travel industry experience and a strong sales background
* Professional & service oriented mentality
* Positive attitude and a will to succeed
* Ability to work independently as well as part of a team
* Proven sales track record
* High attention to detail

Applications will be accepted until August 20th at 5.30pm EST.  Anticipated start date is October 1st 2010.