Ticket Centre Consultant
Job No:
F144099
Location:
New Malden
Ticket Centre Consultant
You will be working in our busy ticketing department issuing nett and published fare tickets.
We are looking for a team player who can work under pressure. A working knowledge within ticketing in a must and a good understanding of BSP, fare building, tickets on departure, re-issues and general fares and ticketing procedures is required. You will require a CRS preferably Galileo.
Responsibilities include:
- Issuing a set number of PNR/tickets within specified time frame
- Issuing accurate air travel documents whilst keeping ADM’s and write offs to a minimum
- To keep the cost of issuing each ticket as low as possible
- Issuing nett & iata tickets accurately
- Reissuing nett & iata tickets as required
You will need:
- Ability to read and understand airline contracts and fare sheets
- Ability to work towards productivity and write off targets
- Ability to work as part of team and help out others when needed
- Good customer service skills to deal with internal partners and airlines
Applications for this position close on the Friday 16th December 2011, please attach your CV to this application. Should you have any questions about the position feel free to call Claire Debenham on 0208 336 8009
The careers team strongly advise that you speak to your team /area leader before submitting your application.