Project Officer

About The George Institute

The George Institute for Global Health was established in 1999 with a mission to improve the health of millions of people worldwide, particularly underserved populations, by challenging the status quo and using innovative approaches to prevent and treat the world’s biggest killers: non-communicable diseases and injury.

With offices in Australia, China, India and the UK, our 700+ people support 245+ active projects and clinical trials across 50+ countries, with 400+ more staff across our social enterprises. We focus on the global health challenges that cause the greatest loss of life, the greatest impairment of life quality and the most substantial economic burden, particularly in resource-poor settings.

Together with our academic partners, UNSW Sydney in Australia, Manipal Academy of Higher Education in India and Imperial College London in the United Kingdom, we work with a global network of collaborators, undertaking clinical, population and health systems research.

Our experts are among the most cited globally, bestowed accolades for excellence and innovation, and regularly participate in policy fora. Our research is published in leading academic journals, referenced in policy documents, and recognised for its excellence, innovation and impact. We are designated a WHO Collaborating Centre (WHO CC) for Injury Prevention & Trauma Care, and a WHO CC for Population Salt Reduction. Since 1999, we have raised more than $1 billion for research and produced over 10,000 peer-reviewed publications and other academic outputs.

What we do

• Lead world-class, large-scale clinical trials, epidemiological studies and health systems research to transform treatments and healthcare delivery
• Look beyond single diseases, across the life course, to identify patient-centred approaches to care that can be implemented at scale
• Develop low-cost, innovative solutions to global unmet needs
• Drive our global impact through a program of research, advocacy, thought leadership and disruptive social entrepreneurship

For more information about The George Institute, visit www.georgeinstitute.org.

The George Institute India

The George Institute, a wholly owned legal not-for-profit Indian research institute, has been conducting research related activities in India since 2002. The George Institute India’s mission mirrors that of the parent organization, namely the discovery and implementation of solutions to chronic and disabling health problems through research, policy development and capacity building.

Several large-scale projects in population, health systems and clinical research, funded by a diverse group of sponsors, both public and private, are conducted in India. The George Institute India comprises two distinct operating groups: Research and Development, and Infrastructure and Resources. It has two separate offices - in Hyderabad and New Delhi, where the research staff and senior management are based.

Context and Role

The Resilience Collaborative

The Resilience Collaborative [TRC] is a global Community of Practice (CoP) that aims to advance the learning and the application of evidence-based interventions to promote and build resilience for Front Line Health Workers, particularly in low resource settings.  As part of the CoP’s growth and evolution, The George Institute for Global Health has taken over as the host organization from the Johnson & Johnson Center for Health Worker Innovation. https://TRC.Community  

As a global learning community, members of TRC are working together to:

1. Learn about evidence-based approaches to improve health worker resilience.
2. Apply evidence-based approaches in local contexts.
3. Use measurement and evaluation to optimise program design.
4. Explore opportunities to build the evidence base, particularly in low-resource settings

The George Institute India is looking for a Project Officer as part of the TRC project to support various aspects of stakeholder communications and administrative activities.

Reporting Relationship

The Project Officer will report to Program Manager, TRC host team. We expect them to closely work with internal and external stakeholders to manage the communications and administrative related activities for the project. 

Duties and Key Responsibilities

The Project Officer will be responsible for communications and providing ongoing support to the community. This will include elements of

Content Creation and Management:

• Coordinate with different stakeholders to develop and to gather content and ensure consistency in messaging.
• Develop high quality, externally sharable, visually appealing documents, power-point presentations and other media covering TRC’s work, learning content with a focus on edutainment.
• Identify new innovative and effective ways and platforms to communicate with different types of stakeholders including frontline health workers and community members across different regions
• Contribute to academic and scientific outputs, such as infographics or other outputs according to the project requirement (desirable but not essential)

Supporting TRC Communication Channels

• Social media and digital communications Support the management of the TRC's social media channels by scheduling posts, monitoring engagement, and responding to inquiries.
• Track and report on social media and digital campaign performance
• TRC Website Support maintaining the current TRC website with regular news and updates.

• Review and offer improvements for content pages and organization of content.

Internal Communications and Documentation

• Assist in maintaining internal communication channels and tools, such as internal project pages and platforms
• Facilitate organizing internal events, meetings, and workshops, including preparing shared agenda and outcomes, meeting notes and learning
• Support in drafting, editing and proofreading various content including newsletters, social media posts, website and research updates
• Collect and collate program data and reports from project partners and stakeholders
• Support in drafting monthly, quarterly, annual - program and financial reports.

Event Coordination

• Assist in planning, organizing, and promoting leadership development events, webinars, and other advocacy and capacity building activities.
• Coordinate logistics, invitations, and follow-ups for both virtual and in-person events.

• Participate in and facilitate interaction among community groups
• Source member input through regular interactions and curate updates for stakeholders for knowledge exchange and member learning.

Administrative Support and General Responsibilities

• Assist with administrative tasks related to project partners and sub-grantees, including agreements, payments and collaboration meetings, as well as knowledge exchange activities.
• Coordinate with multiple internal and external stakeholders for organizational logistics, administration and communication.
• Support the annual operations and engagement schedule, schedule of program deliverables, CoP learning, experience in internal and external reports
• Work closely with the team and community in providing updated accessible content, support discussions and effectively maintain status updates.
• Organise and maintain shared knowledge resources and aggregate and disseminate TRC resources as part of the resource library.

As a Team Member: 

• Be responsible for communication/administrative activities of TRC Project
• Participate in team meetings and activities relating to TRC project and own focus areas;
• Participate in special projects to improve processes, tools, systems and organisation;
• Take responsibility for personal learning and development and for setting achievable and meaningful work objectives and managing personal targets, meeting obligations of the Institute’s Performance Management and Development Policy.
• Demonstrate commitment to GI’s values, including performing to an exceptionally high ethical standard and focus on integrity, collaboration and teamwork in all efforts. 

Work, Health and Safety

• Comply with GI’s Work Health and Safety Policy and related procedures, and similar policies which apply when visiting the premises of affiliates and collaborating sites.
• Promote and contribute to a safe, secure environment for staff and visitors.

Skills, Knowledge and Experience

• Educational Qualifications: Master's degree in communications, Journalism, Public Relations, Marketing, or a related field. (Degree and relevant field experience in social sciences or healthcare will be preferred but not required.)
• Previous Experience:

• Minimum of 3 years of relevant experience in field level and multi-stakeholder communications addressing social or health campaigns
• Exposure to platforms such as community of practice or working group networks in either a not for profit or corporate environment
• Work experience in communications, marketing, advocacy, coalitions or campaigns
• Familiarity and understanding of communications best practices within India and globally across regions.
• Demonstrable experience with community engagement on social media platforms and content management systems.
• Strong digital skills and the ability to coordinate and execute across different communication channels and social media platforms

• Communications

• Strong communication and interpersonal skills, particularly among diverse multi-cultural participants across levels and time zones.
• Ability to manage multiple tasks, detail-oriented, proactive, and a team player
• Demonstrated capability to produce outcomes and achieve objectives within agreed time periods

• Excellent team-work skills, with demonstrated ability to collaborate in small teams and with a wide range of varying stakeholders; ability to build networks
• Entrepreneurial capability, demonstrates excellent organizing, planning, negotiating and problem-solving skills and the adaptability to changing community priorities and ambiguous environments
• Strong understanding of online communities and experience managing online platforms and tools such as MS Teams, ReDCAP, Zoom, Campaign Monitor, Miro and MS Project.
• Practical knowledge of design and editing tools and software (such as Canva)
• Experience in online and hybrid event management and communication
• Positive outlook, solution-oriented, quick to learn, and can offer innovative ideas to focus on impact.

 For more details, please see the Position Description for this role.

How to apply:

Interested candidates should send their resume with full contact details, current and expected CTC/salary. Clearly mentioning the job title <TRC-Project Officer> in the subject line to hrindia@georgeinstitute.org.in by the 27th October 2024.

Our big and bold mission to improve the health of millions of people worldwide needs a diverse and innovative team to deliver it.  So, we foster a dynamic, inclusive and flexible workplace where each individual can bring their best selves to work.

Everyone is encouraged to apply, including people from culturally and linguistically diverse backgrounds, people with a disability, people of all gender identities and sexual orientations, and mature-aged adults.