VACANCY NZ - Business Support Manager

Job No: KANZ01
Location: Ref: KANZ01 - Auckland, New Zealand


*Application located at the bottom of this page*  


Key Assets - The Children’s Services Provider

  • An established NGO delivering services in the North and South islands
  • Top 3 Finalist in the Diversity Awards NZ for Cultural Celebrations 2017 and committed to building a culturally diverse and inclusive workforce.  
  • We provide therapeutic, trauma informed support to foster carers and families/whanau and the children and young people in their care
  • Full time (40hrs), office based in Auckland


Key Assets – The Children's Services Provider is a dynamic not-for-profit community service organisation providing high quality, innovative out of home family and community based placements for children and young people with varying needs and behaviours. Established in 2007 our service has grown within the North and South Islands.    


Key Assets has an exciting opportunity to join the friendly and inclusive team as the Business Support Manager based in the main office in Auckland.


About the role, as the Business Support Manager you will co-ordinate and manage Key Assets, administrative and business functions across the country in an effective and efficient manner.

This post will have sole responsibility for key financial and HR functions. This will include monitoring budgets and overseeing invoicing and payment systems of the agency, ensuring correct procedures are followed. You will attend and participate in management meetings, team meetings, training courses, supervision sessions and appraisals and take minutes of meetings as and when required.

You will also manage/oversee all aspects of office/administration functions and provide direct supervision and guidance to the Business Support Officer(s).  The successful candidate will need to maintain high levels of confidentiality and be used to working with sensitive data. You will need to be a strong communicator and be a key liaison with our Shared Services staff based in Brisbane.   


Experience and Skills Required

  • Bring high energy, enthusiasm and a passion for the role
  • Be able to work autonomously and have excellent problem solving skills
  • Have experience managing an office setting
  • Be proficient in Microsoft Office Applications; Word, Excel, Access, Outlook and database systems
  • Experience of devising and implementing Quality Assurance Systems and maintaining policies and procedures
  • Demonstrable customer care experience


Some experience in working within a welfare/care environment is desirable.

Have experience with managing budgets and petty cash systems, and knowledge of other financial functions would be an advantage.

Statutory and MSD checks will also need to be satisfactorily completed as part of our recruitment process 



  • On-going Training and Supervision
  • Great workplace culture
  • Culturally diverse organisation
  • Office based in Manukau


For any questions regarding this exciting opportunity, please call Louise Lawrence (Operations Manager) on 027 555 9205

Interviews will likely be held on the 10th & 11th of July  



KEY ASSETS THE CHILDREN’S SERVICES PROVIDER is committed to building a culturally diverse workforce and all applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.




CLOSURE DATE: Vacancy Applications close as per the date provided in the advert details / Website vacancy page. These dates may also be extended if suitable applicants are not found. EOI Applications will remain open for individuals to lodge interest in working for our organisation. These are monitored periodically for talent pooling and suitable persons will be contacted by HR or our management team.

Key Assets reserve the right to commence the interview process prior to the campaign closing date. Campaigns may also be extended at any time. 

CANDIDATE FEEDBACK:  Due to the large number of Vacancy Applications and EOI's received, Key Assets declines to provide individual candidate feedback at APPLICATION STAGE, due to volumes. There may also be times when feedback is not provided, also due to volumes of posts advertised. Key Assets apologies in advanced.

ELIGIBILTY (for AUS and or NZ Vacancies): To be eligible for consideration you must be either an Australian/ New Zealand Citizen /Resident residing within the country of the advertised position at the time of application. For overseas applicants you will hold an appropriate Australian or New Zealand work visa with no restrictions on working within the country. It is preferred that you be in the country at the time of application to be available for our interview process however for suitably experienced and qualified applicants interview alternatives may be arranged.

HOURS: 'Casual' - Hours are needs based. Hours are also not consistent / regular. Full Time 40 hrs/wk flexibility required due to travel (as you will work within the community)

COMMENCEMENT: Occurs when all statutory and personal checks have been satisfactorily completed. Departmental checks may take up to 28 business days to process which can cause delays in commencement. 


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