VACANCY QLD - Quality Assurance Manager (Based in Eight Mile Plains)
Job No:
KAQLD11
Location:
Ref: KAQLD11 - Eight Mile Plains, QLD
QUALITY ASSURANCE MANAGER - Perm, Full Time, based in Eight Mile Plains
*Application located at the bottom of this page*
If you are passionate about all things policy & quality assurance, think systematically and enjoy making sense of complexity then we WANT YOU. You will be a part of an amazing team within our centralised Shared Services team. We are a vibrant, energetic, and highly professional team committed to making a positive and lasting difference to the lives of children and young people through direct support to our Australian wide jurisdictions. We are also a very supportive and welcoming team which you will want to be a part of.
Key Assets The Children’s Services Provider
- A dynamic not-for-profit community service organisation.
- Since 2007 our unique service has grown respect across 6 states within Australia and within the North and South Islands of New Zealand
- An evolving Australia wide Out of Home Care, NDIS and family services (NGO) provider
- Committed to building a culturally diverse and inclusive workforce, AWEI Bronze Employer of Choice for 2015 & 2016, AWEI Gold Employer Award for 2017, AWEI Silver Employer Award for 2018, finalist for the Australian HR Awards 2017
- Working within a trauma informed, therapeutic framework
- Key Assets (KA) is committed to working in partnership with all stakeholders within the community to achieve good outcomes for children, young people and families.
About the role
In this role you will work closely with the shared services team, the executive leadership team and your internal stakeholders from the various jurisdictions to progress the implementation, monitoring and review of Key Assets – The Children’s Services Provider Australia (Key Assets) Quality Assurance Framework for operational services.
Key components of the position include ensuring continued service improvement and quality performance across Australia including conducting internal audits. You will have excellent communication skills and the ability to produce, develop, implement and review policy statements, performance standards, procedures and practice guidelines. You will monitor and improve systems to ensure that Key Assets jurisdictions in Australia are audit ready at all times in partnership with local teams and the Australasian HR Manager.
To be successful you will have a strong understanding and solid skills relating to policy frameworks and the foster care sector. You must also hold an Australian or equivalent Social Work, Psychology or Human/Behavioural Science qualification (recognised by the relevant training body).
Benefits
- Salary Packaging benefits including car with fuel card
- Mobile and laptop
- Office based in Eight Mile Plains
- Work with a fabulous team
- Supervision and on-going professional development
Again, you must be suitably qualified having obtained a relevant Social Work, Psychology or Human/Behavioural Science qualification (and recognised by the relevant training body).
This role has been created due to business growth, our passion and drive for building a role and making it your own will be integral. Self-starters and those who love change are strongly encouraged to apply!
Successful applicants will be required to undergo statutory and personal checks prior to commencement.
Full Position Description: Quality Assurance Manager
Link to Website : About Us & Why work for Key Assets
(KEY ASSETS RESERVES THE RIGHT TO INTERVIEW SUITABLE INDIVIDUALS PRIOR TO THE CLOSING DATE OF THIS CAMPAIGN, THIS CAMPAIGN MAY ALSO BE EXTENDED AT ANY TIME)
KEY ASSETS THE CHILDREN’S SERVICES PROVIDER is committed to building a culturally diverse workforce and all applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.
Aboriginal and Torres Strait Islander peoples and minority groups are encouraged to apply.
** GENERAL DISCLOSURE STATEMENTS **
TYPES OF APPLICATIONS: VACANCY = Open or New opportunity within our organisation - EOI = 'Expression of Interest' = Opportunity to express interest to work for our organisation should an opportunity become available (EOI's will have a unending close date).
CLOSURE DATE: Vacancy Applications close as per the date provided in the advert details / Website vacancy page. These dates may also be extended if suitable applicants are not found. EOI Applications will remain open for individuals to lodge interest in working for our organisation. These are monitored periodically for talent pooling and suitable persons will be contacted by HR or our management team/s for further discussion or information.
Key Assets reserve the right to commence the interview process prior to the campaign closing date. Campaigns may also be extended at any time.
Keys Assets takes no responsibility for third party advertisers who post position vacancy details in ‘out of campaign’ periods (vacancy applications may be closed as such time).
CANDIDATE FEEDBACK: Due to the large number of Vacancy Applications and EOI's received, Key Assets declines to provide individual candidate feedback at APPLICATION STAGE. There may also be times when feedback is not provided, also due to volumes. Key Assets apologies in advanced.
ELIGIBILTY (for AUS and or NZ Vacancies): To be eligible for consideration and to comply with the Key Assets Recruitment and Selection Process you are required to complete the attached application in full. Resumes and further attachments will be reviewed for further information. It is in your best interest to complete the application with as much detail as possible so that a ‘selection’ decision, for Shortlisting, can be made.
You must also be either an Australian/ New Zealand Citizen /a Resident residing within the country of the advertised position, at the time of application. For overseas applicants you will hold an appropriate Australian or New Zealand work visa with no restrictions on working within the country. It is preferred that you be in the country at the time of application to be available for our interview process however for suitably experienced and qualified applicants interview alternatives may be arranged.
HOURS: Full Time = 37.5 hrs/wk, flexibility is required due to travel (as some positions will work and travel within the community), 'Casual' - Hours are needs based. Hours are also not consistent / regular at times.
COMMENCEMENT: Occurs when all statutory and personal checks have been satisfactorily completed. Departmental checks may take up to 28 business days to process which can cause delays in commencement.