About LDK Seniors’ Living

The LDK Seniors’ Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members.  All LDK villages combine the best part of retirement living and aged care to deliver our unique One Move Promise® – our guarantee that once our residents call LDK home, they will never have to move again.

About the Role 

The Care Governance Operations Officer is a senior Registered Nurse role responsible for supporting the operationalisation of clinical governance and care compliance within the Home Care Program across LDK Seniors' Living villages. This role provides expert nursing guidance, coaching, and quality oversight to ensure village care teams operate in alignment with the Aged Care Quality Standards, legislative obligations, and internal governance frameworks.

Working closely with the Care Governance Manager, this role serves as a pivotal link between the National Care Team and operational care staff at the village level. The successful candidate will bring senior nursing experience, exceptional interpersonal skills, and a collaborative mindset to support and uplift the capability of frontline care teams.

Role Responsibilities 

• Support the implementation and monitoring of LDK’s clinical governance framework across LDK care services.
• Provide oversight, coaching and support to village care teams.
• Ensure consistent adherence to the Aged Care Quality Standards, Home Care Packages (HCP) regulatory requirements, and best-practice clinical procedures.
• Assist in the preparation and readiness of villages for accreditation, audits, and external reviews.
• Mentor and coach care team leaders and village nurses to uplift clinical decision-making and documentation standards.
• Promote a culture of continuous improvement, safety, and accountability in care delivery.
• Conduct on-site support visits to LDK villages to assess compliance, review practices, and identify areas for improvement.
• Collaborate with the National Care Team and Village Managers to resolve identified care risks or gaps in governance.
• Participate in care incident reviews, complaints analysis, and root cause investigations where needed.
• Foster strong working relationships with multidisciplinary village teams, clinical leaders, and support services.
• Travel to LDK villages in LDK Villages as required to conduct compliance support activities and in-person training. This role is based in Canberra.

Our Employee Value Proposition 

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

Benefits 

• Competitive salary package
• Salary packaging with novated leasing options
• Employee referral bonus and retention bonus
• Rewards and retail discounts program
• Excellent company culture underpinned by Love, Decency and Kindness (LDK)
• Continuous professional development and promotion opportunities
• Beautiful workplace environment at all our villages

Qualifications, Experience and Skills

• Registered Nurse with current registration with AHPRA.
• Minimum 5 years of clinical nursing experience, with demonstrated leadership in aged care, home care or community nursing.
• Strong understanding of the Aged Care Quality Standards and regulatory framework.
• Exceptional interpersonal and communication skills, with a supportive and collaborative approach.
• Willingness to travel intermittently to village locations.
• Passion for improving the quality of care and life for older Australians.
• High attention to detail and organisational skills.
• Exceptional communication skills and ability to collaborate well with remote and face to face teams.
• Proficiency in Microsoft Office and relevant clinical documentation systems.
• Ability to work independently and as part of a remote national team.

What We Offer

• A dynamic and supportive team environment.
• Opportunities for professional development and career progression.
• Flexible working arrangements with travel allowances.
• The opportunity to be part of an innovative organisation making a meaningful difference in seniors’ lives.

How to Apply

People who join LDK inherently possess and practice LDK values in their daily life. They have a desire and passion to apply these values toward a fulfilling purpose of caring for older people and want to work together with a team that are highly committed to the LDK vision.

If this sounds like you, and LDK sounds like the place you’ve been looking for, we would love to hear from you.

Please click on the “apply” button and follow the prompts. Applications for this role close at 11.59pm 22 July 2025. We will get in touch if you are shortlisted for this opportunity.

We value diversity and inclusion and actively encourage applications from Aboriginal and Torres Strait Islander peoples and those from diverse cultural backgrounds. We encourage all applicants to visit our website at https://ldk.com.au/. Kindly email people@ldk.com.au if you have any questions.

Successful applicants will be required to undergo a Police Clearance. LDK Seniors' Living has a mandatory vaccination policy in relation to influenza.