About LDK Seniors’ Living

The LDK Seniors’ Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members.  All LDK villages combine the best part of retirement living and aged care to deliver our unique One Move Promise® – our guarantee that once our residents call LDK home, they will never have to move again.

About The Role

The Business Analyst (BA) plays a critical role in enabling successful project delivery by ensuring clarity, traceability and alignment of business requirements. This role supports project teams and sponsors in defining measurable benefits and ensuring that solutions meet stakeholder needs. The BA acts as a bridge between business units and delivery teams, translating strategic objectives into actionable requirements and supporting benefits realisation throughout the project lifecycle. This role is responsible for capturing and analysing business needs, identifying solutions and ensuring alignment with organisational goals.

This role is based in our Support Office in Brisbane City. 

Role Responsibilities

• Engage proactively with stakeholders to elicit, analyse and document comprehensive business and functional requirements. 
• Translate business needs into clear, actionable documentation including requirements traceability matrixes, process maps, use cases, user stories and detailed specifications. 
• Partner with project managers and business teams to scan for, select and negotiate with suppliers and vendors. 
• Facilitate workshops, interviews and collaborative sessions to validate requirements and explore solutions options. 
• Partner with project managers and delivery teams to ensure proposed solutions align with project goals and broader organisational strategy. 
• Conduct current state assessments and contribute to the design of future state processes, systems and capabilities. 
• Support the development of business cases, including cost-benefit analyses, feasibility assessments and recommendations. 
• Contribute to testing activities, including test planning, execution support and coordination of user acceptance testing (UAT). 
• Maintain and enhance business analysis PMO documentation, templates and governance frameworks to support consistent project execution. 

Our Employee Value Proposition

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

Benefits

• Competitive salary package
• Salary packaging with novated leasing options
• Employee referral bonus and retention bonus
• Rewards and retail discounts program
• Excellent company culture underpinned by Love, Decency and Kindness (LDK)
• Continuous professional development and promotion opportunities
• Beautiful workplace environment at all our villages

Qualifications, Experience and Skills

• 5 years of Business Analysis experience
• IIBA Certifications 
• Experience with Jira and Confluence (desirable)
• Relevant aged care sector and/or health industry knowledge 
• Competent understanding of the Australian health and/or aged care systems 
• Proven ability to build strong relationships with stakeholders at all levels, facilitating workshops, interviews and collaborative sessions to elicit and validate business requirements

How to Apply

People who join LDK inherently possess and practice LDK values in their daily life. They have a desire and passion to apply these values toward a fulfilling purpose of caring for older people and want to work together with a team that are highly committed to the LDK vision.

If this sounds like you, and LDK sounds like the place you’ve been looking for, we would love to hear from you. Please click on the “apply” button and follow the prompts. Applications for this role will close at 11.59pm 10 September 2025. We will get in touch if you are shortlisted for this opportunity.

We value diversity and inclusion and actively encourage applications from Aboriginal and Torres Strait Islander peoples and those from diverse cultural backgrounds. We encourage all applicants to visit our website at https://ldk.com.au/. Kindly email people@ldk.com.au if you have any questions.

Successful applicants will be required to undergo a Police Clearance. LDK Seniors' Living has a mandatory vaccination policy in relation to influenza.