Program Manager
Job No:
M1111
Location:
Brisbane
Program Manager
Multicap - Brisbane (Eight Mile Plains)
- High needs disability organisation
- Dynamic, experienced team
- Rewarding environment with opportunities for learning and career growth
About Multicap
Operating for almost 60 years, Multicap is one of the most highly regarded disability service providers in Queensland and northern New South Wales offering individual and group activities, supported employment, short-term accommodation (respite), social support and much more. Our sole purpose is to ensure that the quality of life of people living with disability and their families is enhanced by our support.
At Multicap we believe everyone deserves to live life to the full. Our highly skilled and diverse team of over 1100 skilled professionals are dedicated to helping our customers get the most out of life.
With each new home, social experience, activity, community hub and job, Multicap is an organisation that is here for our customers in all ways, always.
About the role
We are seeking a Program Manager to take charge of Multicap's Avegates Program.
The Program Manager will be tasked with developing Social and Community programs, events and holidays to support the organisation's strategic direction, managing long term goals as well as meeting the goals of our existing Multicap customers and the broader community. This position will report to the General Manager Support Services and is responsible for budgets and developing and maintaining standardized operating plans for every program and event.
- Organising programs, events and holidays in accordance with the mission and goals of the organisation.
- Developing new programs, events and holidays to support the strategic direction of the organisation.
- Creating and managing long-term goals.
- Developing budgets and manage operating plans for the program, event and holiday.
- Developing an evaluation method to assess program strengths and identify areas for improvement.
- Managing a team with a diverse array of talents and responsibilities.
- Ensuring goals are met in areas including customer satisfaction, safety, and quality and team member performance.
- Implementing and managing changes and interventions to ensure project goals are achieved.
- Meeting with stakeholders to make communication easy and transparent regarding program issues and decisions on services.
- Producing accurate and timely reporting of program status throughout its life cycle.
- Analysing program risks.
- Working on strategy with the marketing team.
About you
The program manager must have strong practical experience in program development and management. The Program Manager must have the following:
- Good knowledge and handling of program management methodology and techniques; including event management
- Good understanding of the wider objectives of the program;
- An understanding and knowledge on creating and executing holidays
- Ability to work positively with the wide range of individuals involved in program management;
- Strong leadership and management skills;
- Good knowledge of budgeting and resource allocation procedures; and
- The ability to find innovative ways to resolve problems.
Mandatory requirement
Please note that the successful applicant will be required to hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card). You must also have completed NDIS Worker Orientation training. To complete this requirement please login to https://training.ndiscommission.gov.au/ if you don’t currently hold this certificate.
Salary sacrifice + Meal entertainment
Attractive Salary packaging including $15,900 packaging limit per FBT year (1 April- 31 March) and $2,550 per year for meals and entertainment expenses.
Application Process
Applications for this position will close on the 18th November at 4pm. Please ensure that your application includes a resume and cover letter detailing why you would be a great addition to the Multicap team!
To find out more visit www.multicap.org.au
Together we are a community of possibility in all ways and always.