Project Support Officer
Job No:
M1112
Location:
Brisbane
Project Support Officer
Eight Mile Plains, Brisbane
Permanent, Full Time
- High needs disability organisation
- Opportunity to work for one of the top non-for-profit organisations throughout Queensland and Northern New South Wales
- Rewarding environment with opportunities for learning and career growth
About Multicap
Operating for almost 60 years, Multicap is one of the most highly regarded disability service providers in Queensland and northern New South Wales offering individual and group activities, supported employment, short-term accommodation (respite), social support and much more. Our sole purpose is to ensure that the quality of life of people living with disability and their families is enhanced by our support.
At Multicap we believe everyone deserves to live life to the full. Our highly skilled and diverse team of over 900 skilled professionals are dedicated to helping our customers get the most out of life.
With each new home, social experience, activity, community hub and job, Multicap is an organisation that is here for our customers in all ways, always.
About the role
We are currently seeking a Full Time Project Support Officer to join our Customer Innovation Team. Working in this team the Project Support Officer plays a vital and dynamic role in supporting a range of administration activities which foster service innovation and contribute to the successful delivery of established projects.
As a Project Support Officer with the Customer Innovation Team, your responsibilities will be inextricably tied to the success of the key initiatives which help the organisation to advance its change agenda, gaining authentic insights from customers and using these to deliver improved experiences and opportunities for our customers.
- Undertake investigation and data gathering as it relates to existing and relevant research/ legislation which support project strategy and success.
- Monitoring project schedules and budgets, preparing progress reports, and liaising with key stakeholders.
- Support the planning, organisation and facilitation of a range of consultative forums/ workshops with key stakeholders
- Undertaking administrative activities that contribute to the successful piloting/implementation of agreed projects
- Provide administrative supports to project teams including minute taking, setting up meetings etc.
- Management of established centralised records repository as they relate to customer innovation and Multicap’s Knowledge Base
- Administrative moderation of Multicap’s Customer Innovation System
- Provide other general administrative and project supports To General Manager Customer Innovation and Assets and Strategy Team as required
About you
The successful applicant will have:
- Experience in a similar role leading or supporting the delivery of projects, programs or other structured initiatives; or a relevant tertiary qualification. (Social Innovation, Business Administration, Project Management, Program Management etc.)
- High level written and oral communication skills with the ability to adapt and negotiate in a flexible and rapidly changing environment, including developing executive correspondence.
- Demonstrated ability to build productive relationships with a wide range of people internal and external to your organisation.
- Computer literacy, including use of standard Microsoft office applications.
- Current QLD Driver’s License
- DSQ Positive Notice Card (or willingness to obtain).
- Demonstrated knowledge of and commitment to the rights and empowerment of people with a disability.
- Demonstrated ability to work independently, with minimum supervision and to be self-motivated, as well as an ability to work well in a team and contribute to the larger organisation purpose
- A commitment to respectful communication with people with a disability who may have diverse backgrounds and a wide range of assistance requirements.
Mandatory requirement
Please note that the successful applicant will be required to hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card). You must also have completed NDIS Worker Orientation training. To complete this requirement please login to https://training.ndiscommission.gov.au/ if you don’t currently hold this certificate.
Salary sacrifice + Meal entertainment
Attractive Salary packaging including $15,900 packaging limit per FBT year (1 April- 31 March) and $2,550 per year for meals and entertainment expenses.
Application Process
Applications for this position will close on the 18th November at 4pm. Please ensure that your application includes a resume and cover letter detailing why you would be a great addition to the Multicap team!
To find out more visit www.multicap.org.au
Together we are a community of possibility in all ways and always.