Sales & Customer Service Representative
EARN a Generous Negotiable Salary | Based on Your Experience
Join Australia's Largest Supplier of Co-Product Stock Feeds
Full-Time Role | An Opportunity to Work for an Industry Leader!
Utilise Your Customer Service Experience in this Autonomous Role
Fantastic Location | Walking Distance to Shops & Public Transport
Our client is Australasia’s largest innovative supplier of high-performance speciality co-product stock feeds. Following a merger in 2010, our client is now part of a strong strategic partnership drawing on historical industry experience to provide farmers with innovative, ‘value adding’ stockfeed options.
Our client is seeking a Sales & Customer Service Representative to join their head office team in Baybrook, VIC, with the potential to earn a generous negotiable salary that is based on your experience.
The primary purpose of this position is to increase sales by both maintaining and building on sales to existing customer and seeking out new customers, primarily by using the phone. This position exists to release field based sales staff to focus on new business as well as support the field staff through servicing regular customer's orders and planning repeat business.
Reporting directly to the National Sales & Marketing Manager some of your responsibilities include:
- Maintain regular contact with all customers to ensure that their product needs are met
- Identify opportunities to increase sales volumes by introducing customers to new products
- Liaise with the field sales team to ensure contact with customers is effective at all times
- Maintain a call log and follow up to ensure that all ordered products are delivered on time
- Manage all incoming enquiries and record notes on customer accounts for CRM data
To be successful in this role you will have experience in a similar phone sales and customer service role. Additionally, to be considered for this role you will have proficient computer skills including well developed MS Office skills.
This position would suit someone with strong verbal and written communication skills with a passion for customer service.
Apply today and don't miss out starting this exciting opportunity as soon as possible.
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