General Manager

Job No: RS31618
Location: Melbourne South, VIC

  • Highly Reputable & Busy Spa & Clinic Offering Personalised 5-Star Services 

  • Utilise Your Administration & Financial Skills | Invest in Your Career Development

  • Enjoy Enhancing The Growth of The Business & Reap the Rewards


The Company


Our client isn't your average run of the mill Day Spa and no two treatments are the same, which is why they receive frequent praise from very high profile clients within social media. This is due to their commitment to providing customers with personal and customised services that are tailored to suit their customers' needs and exceed their expectations. 

The Opportunity


Our client is seeking a General Manager to coordinate the Spa & Clinic and it's staff in South Melbourne, VIC

The primary purpose of this position is to oversee the daily operations of the spa and ensure that all processes run smoothly. Some of your responsibilities include:


  • Manage the spa staff and their rosters to cater for peak demands and through online bookings
  • Manage the financial details of all aspects of the Retreat so a strong knowledge of excel and
    bookkeeping and financial systems and logistics is beneficial
  • Liaise with clients and manage their bookings 
  • Focus at achieving financial targets with high levels of client satisfaction.
  • Head Therapist and Reception team report directly to you
  • Establish and maintain the spa's social media presence 
  • Coordinate bookings over the phone & online with reception staff
  • Ensure the spa is operating to full capacityAbout You

About You

To be successful in this role you will have a high level of computer literacy and be competent with MS Excel and a high level of financial skills. This position would suit a Bookkeeper, Office Manager, Coordinator (Bookings, dispatch, rostering etc.), Hotel Front Office Manager & Bookings Manager.

Candidates are also required to have leadership skills and the ability to contribute to the company's overall profitability. 

This position would suit someone with exceptional organisation and communication skills that is able to work effectively in a fast paced environment whilst exceeding targets. 

Apply today and don't miss out starting this fantastic opportunity as soon as possible.

 

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