Singleton Council

Community/Customer Services Assistant x 2 - Casual (1022)

Job No: SC1700775
Location: Singleton Council - Various locations

Local Government opportunity for a customer service professional with a passion for working with the community

Singleton Council is currently seeking two (2) Community/Customer Services Assistants to assist with frontline customer service functions across Council sites.  Locations of work may include the Library, Youth Venue, OOSH, Visitor Information Centre and/or Customer Service.

The essential and desirable criteria for these positions are;

Essential Criteria

  • Experience using computer applications including internet, email and word processing.
  • Demonstrated team work skills.
  • Demonstrated commitment to quality customer service through continuous improvement strategies.
  • Sound communication and conflict resolution skills.
  • Flexibility in hours worked and diversity of activities undertaken.
  • Working with Children Check.

 Desirable Criteria

  • Experience in a public library environment, youth service, OOSH or local government customer service role.
  • TAFE Certificate II in Information Services.
  • An understanding of Work Health and Safety.

Flexibility in hours of work is required to cover staff absences and assist in covering evening and weekend rosters.

The position is offered on a casual basis and placed at Grade 5 of the salary system ($33.37 to $37.54 per hour).

If you meet the above criteria and are seeking a position that offers flexibility and a strong team environment let us know you are interested by applying.

To apply please complete the online application and ensure you provide a copy of your resume and a cover letter. You will be required to address the selection criteria via the online application. Please note this is a mandatory section and must be completed to progress your application.

For further information please refer to the application instructions Information for Intending Applicants, the Position Description or contact Nicole Lonsdale - Coordinator Community Services on 02 6578 7512.

Closing Date for Applications:  24 November 2017


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