Project Manager / Business Analyst - Insurance Industry

Job No: TUH5
Location: Fortitude Valley, Queensland

Do you enjoy having a “hands-on” role that you can truly own? Are you a self-starter and talented in project management and business analysis?

We’re on the look out for a Business Analyst / Project manager in this Full Time 6-Month Contract role.


Who We Are

We're TUH, Queensland's own Members Own Health Fund for all union members and their families. We take good care of many people, and we look after our employees too, with great places to work providing every opportunity to learn, grow and succeed. As a not-for-profit health insurance organisation we're a people-come-first kind of place, where you can play an integral part in helping us grow. If that sounds like you, apply for the job and join us at TUH.


The Impact You Could Make

Reporting directly to the ICT Services Manager, you will be responsible for the planning, design and process mapping, as well as all documentation and implementation associated with new business solutions.

Additionally, identifying process improvements associated with projects and a wider Business Process Improvement program to support our strategic and operational plans.

Your key responsibilities will include:

  • Developing an in depth understanding of all business unit systems and associated processes within the organisation and identifying process improvement opportunities.
  • Creating business and functional requirements for process improvements and new systems including business rules, processes and workflows.
  • Managing project implementation and delivery with a focus on risk and change management, quality and timeliness.
  • Driving continuous improvement of our Business Process Management tool Promapp, as our key administrator.
  • Maintaining knowledge of current legislation, contemporary industry practice and the associated policies and procedures of roles within the organisation.


You Will Thrive in This Role If You

To be successful in this role, you will have over 3 years’ experience within project management and business analysis/process improvement.

You are an adaptable self-starter who is able to manage risk and ensure the quality and accuracy for all solutions implemented.  An effective change manager, you will use your proven leadership ability to engage with stakeholders and take them on the change journey.

You will lead by example, consistently demonstrating an outstanding customer and results-focused approach. Utilising your well-developed project management skills, you will be responsible for end-to-end project management and will have the ability to gather clear business requirements in complex operational environments.

Previous experience in, or knowledge of the private health insurance industry will be highly regarded, along with experience in Promapp, HAMBS or e5 applications.



TUH really is a great place to work

There's so much on offer we don't have space to list all of the benefits, but here are a few of the highlights:

  • Work flexibly, like 25% of TUH do!
  • Private health insurance benefits.
  • A multi-channel reward and recognition program focused on how you like to be recognised.

To apply, please submit your resume and cover letter addressed to Lisa Edgar, People and Culture Coordinator by clicking on the 'Apply' button.

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