Client Support Worker (Alice Springs)
Job No:
091221
Location:
Alice Springs
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An exciting new opportunity exists at Central Australian Women’s Legal Service to join our team in Alice Springs.
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Attractive remuneration package available including salary sacrificing.
- Female identified position.
About CAWLS
CAWLS is a busy community legal practice with a vibrant and dedicated integrated team committed to providing excellent outcomes for our clients through law reform, legal advice and representation, non-legal wrap around support, community legal education and outreach. Many of our clients are women who have experienced or are experiencing Domestic and Family violence.
CAWLS is seeking a self-motivated candidate with high-order advocacy and written communication and problem-solving skills, demonstrated legal practice experience and a strong work ethic. We are looking for candidates who are passionate about improving access to justice for women in Central Australia and the Barkly.
Total effective package includes: base salary, superannuation, leave loading and salary packaging options. Annual progression within the salary scale is subject to satisfactory performance.
ABOUT THE ROLE
You will be responsible for:
- Assist clients and lawyers during advice clinics, outreach visits and at other locations as directed.
- Provide non legal support to CAWLS clients including with Centrelink & housing applications, facilitate assisted referrals and other support, based on the needs of the clients, including travel to and from appointments.
- Provide non legal support to CAWLS clients, including at interagency support meetings.
- Facilitate access to CAWLS legal, Financial Counselling and other services.
- Assist clients to access assistance from other services such as emergency housing, food vouchers etc.
- Establish and maintain accurate client files in line with standards, Privacy Principles and CAWLS procedures.
- Collect & enter required data for internal data collection systems.
- Report any Work Health Safety issues that may arise or come to attention in the work environment.
- Support the administration team in front of house/general administration duties when required/tasked to do.
- Participate in projects and activities contributing to the promotion of CAWLS.
- Comply with the requirements of any applicable legislation relating to the legal practice
- Other duties as directed.
ABOUT YOU:
Our client support worker must have a passion for assisting women to gain access to the legal system so their rights are considered, respected and prioritised.
Please consider the following criteria carefully, and demonstrate how you address all of these qualities in your cover letter along with the selection criteria included in the Job Description:
- Any previous experience in a similar role.
- Experience working with groups who experience disadvantage;
- Empathy and sensitivity to CALD, Aboriginal and Torres Strait Islander women;
- The ability and inclination to take initiative;
- Resilience (as you will be dealing with sensitive and confronting material);
- Have superior written and verbal communication skills;
- Be able to work independently and in a team;
- An eye for details and strategic thinking;
- Willingness to learn;
- Be respectful, non-judgmental and exhibit a trauma informed approach to client management.
There is no application close date and interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience. A detailed position description for this role can be found here.
If you have any queries about the position, please contact Alice de Brenni on (08) 89524055. We look forward to hearing from you.