Key Account Manager
Job No:
102321
Location:
Sydney - Work from home (covering Southern NSW region)
- Exciting opportunity for an experienced Key Account Manager to join the leading authority in after school care!
- Enjoy on target earnings of $120,000 - $140,000 (base + super + generous incentive structure)!
- Benefit from a flexible working arrangement, unparalleled training & development opportunities, incredible company culture & more!
About Camp Australia
For more than 30 years Camp Australia has delivered high quality and affordable After School Care programs that nurture and support children's development. These programs provide time for homework, relaxation, educational activities and a healthy snack.
Camp Australia is the leading authority in after school care, partnering with almost 800 schools across Australia.
Your New Career
Camp Australia now has an exciting opportunity for a full-time Key Account Manager to join their team in Sydney covering the Southern NSW region.
Reporting to the General Manager, this newly created position will see you responsible for acting as the primary liaison between clients (upwards of 67 schools and school communities) and Camp Australia, with a focus on ensuring the retention of existing contracts.
Some of your key duties will include:
- Mapping out and maintaining 100% compliance to your call / meeting plan;
- Engaging with the school community to promote and educate about Camp Australia services;
- Working to improve and maintain parent and partner school satisfaction, and growing numbers of program attendance;
- Identifying and contracting new customer entanglement opportunities (e.g. vacation care or extra curricular activities);
- Generating a ‘hypercare’ critical path for each contract up for renewal to an 18-month horizon;
- Responding to contractual questions or disputes; and
- Undertaking contract negotiations through to signing.
Please Note: This is a remote position working from home, and visiting clients face to face. All tools needed for your home office will be provided for you.
About You
The successful candidate will be an experienced Key Account Manager with exceptional communication and interpersonal skills.
It is crucial that you are skilled in understanding and capturing needs of principals and their schools, with the ability to build and nurture relationships with clients based on these identified needs. Your maturity, proactive nature and experience in stakeholder engagement will ensure you bring with you an appreciation for how to best deal with your key contacts and how to navigate difficult conversations.
As you'll be planning and executing a call / meeting plan based on differentiations of services, it's essential you understand how to map out key drivers in terms of financial delivery of each service sold.
This position is different from a consumer goods account management role in the sense that you'll have a very large client portfolio to manage. As such, you must also be well versed successfully assessing and prioritising your workload.
Package & Perks
This is a fantastic opportunity to further your account management experience with an industry leading organisation!
Managing a large portfolio of clients, you'll experience variety and new challenges in your day to day work. Furthermore, this is a brand new position within Camp Australia and within the industry itself! As such, you'll have the opportunity to be part of a fresh and exciting journey where you'll be able to shape your position and ultimately leave a great legacy.
In return for your hard work and dedication, you will be rewarded with a competitive remuneration circa $80,000 - $90,000 plus super and a generous incentive structure, giving you on target earnings of $120,000 - $140,000. You'll also gain access to unparalleled training and professional development, as well as exciting opportunities for career progression into the future.
Upon joining the Camp Australia team, you'll benefit from an amazing organisational culture and will work alongside a team of people who are aligned with the same goal and passion for keeping children safe and smiling. Due to the nature of the position, you'll also enjoy the autonomy and freedom to work remotely from wherever you choose on a daily basis.
If you're a proven Account Manager looking to forge a path and make this new position your own - Apply Now!