Team Leader - Financial Capability & Wellbeing

Job No: 132919
Location: Alice Springs

  • Lead a positive, passionate team improving financial wellbeing in remote Australia!
  • Attractive remuneration package circa $90,000 - $94,000 plus super and salary packaging
  • Enjoy relocation assistance and 5 weeks annual leave, with plenty of time to explore the unique Australian outback!

About Lutheran Care and the Financial Services Hub

Lutheran Care (LC) provides community services on behalf of the Lutheran Church in South Australia and Northern Territory through a range of programs. They support communities through responding to the needs of individuals and families, community development, learning opportunities, accommodation and support. Current programs include emergency relief, financial counselling, family support and education, foster care, housing and multicultural services.

LC is committed to reducing barriers encouraging inclusion and participation in the community of people with a disability, people of all ages, genders, Lesbian, Gay, Bi-Sexual, Transgender, Intersex and Queer (LGBTIQ) people, Aboriginal and Torres Strait Islander (ATSI) people and people from Culturally and Linguistically Diverse (CALD) backgrounds. LC supports a gender inclusive work environment and is committed to zero tolerance to family and domestic violence.

In Central Australia, LC operates a Financial Services Hub which provides a financial literacy program, emergency relief and financial counselling in Alice Springs, nearby town camps and remote communities within the Central Australian service area. The Financial Capability and Wellbeing Program assists vulnerable individuals and families to resolve or alleviate their financial difficulties, improve their ongoing financial capability and manage their future financial affairs, contributing to improved financial wellbeing.

About the Opportunity

An exciting opportunity exists for a Team Leader to join LC's Financial Capability and Wellbeing team in Alice Springs, NT.

Leading a small team that's projected to grow in the coming months, you'll be responsible for developing and evaluating strategies to engage clients with LC's financial programs, identifying any gaps or unmet needs and working with the team to improve and extend these services.

Working predominantly from the Alice Springs office, with some travel to surrounding remote communities and the duties include;

  • Supervising, training and mentoring your team of Emergency Relief Workers and Trainer-Mentors;
  • Identifying any financial literacy training needs, assisting staff with study to progress towards additional skills or qualifications;
  • Developing, delivering and evaluating culturally appropriate financial capability education opportunities and relevant financial literacy resources;
  • Coordinating community education workshops to improve money management skills, delivering similar outreach services to secondary schools, aged care facilities and correctional centres;
  • Developing strong relationships and partnerships with relevant organisations and community stakeholders; and
  • Identifying gaps in LC's services, improving the delivery of programs to remote communities to increase attendance and improve outcomes for clients.

About You

To be successful in this role, you will need to hold a Cert IV or higher in Community Services, Financial Counselling, Social Work or a relevant discipline, with demonstrated experiences in supporting, supervising and mentoring staff.

Comfortable facilitating small workshops and training, you'll be a confident speaker and highly culturally competent, able to adapt your communication style to build effective relationships with people from a wide range of cultures and backgrounds.

Any experience working in remote areas or with Aboriginal communities will be highly regarded, though not essential, provided you have the confidence and resilience to work in an undeniably challenging environment. You will need to be highly flexible and comfortable handling environmental issues, such as heat, dust or dirt.

As a hands-on and collaborative leader, you'll know how to engage your team, adapting to changing priorities whilst having the confidence to set boundaries and making decisions as required.

Finally, it's crucial that you're genuinely passionate about improving financial well-being, able to identify gaps in current services, and always on the look-out for what could be done better, or new ways to support nearby communities.

About the Benefits

Lutheran Care offers exciting and highly rewarding careers to those who are genuinely committed to making a difference to communities and people in need.

In return for your hard work and dedication, LC is offering a competitive remuneration package circa $90,000 - $94,000 plus super and generous salary packaging to increase your take-home pay.

Relocation assistance is available, up to $2,000 for eligible candidates, as well as 5 weeks annual leave.

LC prides itself on providing a working environment where staff and volunteers are supported to grow both personally and professionally. They provide ongoing learning and development opportunities to all staff to equip them to succeed in the delivery of the highest standards of services.

About Alice Springs

Typically thought of as a small, dusty outback town with a few rustic buildings, Alice Springs today offers all of the shopping, sight-seeing and entertainment facilities of a modern urban centre, and is home to a thriving arts community and a wealth of adventure opportunities.

In addition to its rich history and diverse cultural heritage, you can explore the local sports teams, photography, camping, hiking, motor sports, desert-racing and more, whilst benefiting from the relaxed country atmosphere, fantastic weather and internationally-renowned environment.

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Who We Are

Lutheran Care provides community services on behalf of the Lutheran Church of Australia in South Australia and the Northern Territory.

Our Vision

To create strong, caring communities inspired through the love of God.