Head of Sales and Service
Job No:
137576
Location:
Warwick
- Are you an experienced financial professional seeking a hands-on leadership role?
- Join an established financial institution working to benefit local communities!
- Enjoy an attractive salary circa $130,000 - $150,000 and a range of great benefits.
About Warwick Credit Union
Formed in 1970, Warwick Credit Union is a customer-owned financial institution with an excellent reputation throughout the Credit Union industry and the local region. Supporting local towns and communities is an integral part of their philosophy. Focusing on each and every client's individual financial needs is key to their success.
Warwick Credit Union's branch network has grown to span across Warwick, Killarney, Allora, Inglewood, Dalby and Gympie, encompassing over 10,000 members and 40 employees.
Around an hour inland from Brisbane, Warwick sits on the banks of the Condamine River. It is known for its abundance of historic architecture, and its strong community values. Warwick Credit Union prides itself on being a part of the Warwick community and helping community members reach their financial and business goals.
About the Opportunity
Warwick Credit Union now have an exciting Executive opportunity for a hands-on Head of Sales and Service to join their team in Warwick, QLD.
Reporting to the Chief Executive Officer, you will be primarily responsible for the sales, service and marketing functions of the Credit Union, closely participating at all levels from strategy development to business acquisition.
Core duties:
- Lead sales and marketing staff to acquire and retain customers within Warwick's target market;
- Represent the Credit Union as a member of the executive team;
- Ensure strategy is translated into effective on-the-ground actions;
- Manage customers, decision loans within delegation, and resolve disputes; and
- Ensure effort is aligned with Warwick's risk appetite and portfolio goals.
This role will see you working primarily in our Warwick office and loan centre, and will also provide you with the opportunity to travel periodically to connect with our branches around the area.
Click here to view the full position description.
Who Are We Looking For?
To be successful in this role, you will have a deep understanding of sales, leading and adapting to the needs and growth ambitions of a smaller credit union targeting $1bn in assets over 5 years in a technology dominated future.
You will have experience within the Credit Union, Banking, or related financial sector. A tertiary degree in Business, Marketing, or a related field will be beneficial but is not essential if you have significant demonstrable experience.
A natural problem solver, the successful candidate will also need to be a confident communicator with patience and empathy when working with a variety of stakeholders both internally and externally.
You will have the opportunity to take advantage of significant professional development in this role, and be involved in every level of the business. As such, you will be excited to grow in your role, and take full advantage of every learning opportunity.
Why Join Us?
This is a fantastic opportunity for an experienced leader in the financial space, or those with significant experience looking to move into a senior sales and marketing position!
On offer is an attractive salary circa $130,000 - $150,000, in addition to a range of great benefits:
- Regular training and development
- Annual Board and Committee meeting attendance
- Potential for work flexibility
Keen to join an established, customer-owned financial institution? Apply Now!